Lead workshops and interviews with senior client stakeholders, partner government entities, and private-sector users.
Map current and future processes in BPMN 2.0. Work with the UX team to define the service catalog, service blueprints, and end-to-end user journeys.
Define detailed business rules and workflows for workflow-engine configuration, including approval chains, routing, service levels, eligibility, and committee decisions.
Prepare BRDs and FRDs and obtain client sign-off. Work with the Product Owner to maintain epics, features, user stories, and acceptance criteria.
Work with the Solution Architect to define integration requirements with government and private systems, including data flows, triggers, field mapping, and error handling.
Define requirements for financial processes, including fees, payments, eligibility, claims, payouts, invoicing, and reconciliation.
Define KPIs, reports, dashboards, roles and permissions, and data dictionaries.
Maintain requirements traceability and assess the impact of change requests on scope, schedule, and cost.
Prepare UAT scenarios, support the client during UAT and defect triage, and validate releases against business requirements.
Contribute to procedural guides, user guides, training, and knowledge transfer.

Mandatory Requirements

Bachelorâ€™s degree in Information Systems, IT, Computer Science, Business, Engineering, or a related field.
At least 7 years of business analysis experience on digital platform or software projects.
At least 3 years of experience with Saudi government digital services, such as e-services, licensing and permits, grant or subsidy programs, or payments.
Experience delivering at least two workflow-heavy platforms from requirements through UAT to go-live. At least one must have integrated with government services such as Nafath, Absher, SADAD, or ZATCA.
Experience preparing client-approved BRDs and FRDs, along with agile user stories and acceptance criteria.
Strong BPMN 2.0 modeling and business-rules documentation skills.
Experience defining financial flows, including fees, payments, payouts, and reconciliation.
Fluency in spoken and written Arabic and English, including leading workshops with senior officials.

Preferred Qualifications

Experience with grant or incentive programs, licensing regulators, marketplaces, or CRM and service-desk projects.
SAFe experience or certification such as IIBA CCBA/CBAP, IREB CPRE, or SAFe POPM.

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About the company

Takamol Solutions

Business Consulting and Services

Key Responsibilities

Lead workshops and interviews with senior client stakeholders, partner government entities, and private-sector users.
Map current and future processes in BPMN 2.0. Work with the UX team to define the service catalog, service blueprints, and end-to-end user journeys.
Define detailed business rules and workflows for workflow-engine configuration, including approval chains, routing, service levels, eligibility, and committee decisions.
Prepare BRDs and FRDs and obtain client sign-off. Work with the Product Owner to maintain epics, features, user stories, and acceptance criteria.
Work with the Solution Architect to define integration requirements with government and private systems, including data flows, triggers, field mapping, and error handling.
Define requirements for financial processes, including fees, payments, eligibility, claims, payouts, invoicing, and reconciliation.
Define KPIs, reports, dashboards, roles and permissions, and data dictionaries.
Maintain requirements traceability and assess the impact of change requests on scope, schedule, and cost.
Prepare UAT scenarios, support the client during UAT and defect triage, and validate releases against business requirements.
Contribute to procedural guides, user guides, training, and knowledge transfer.

Mandatory Requirements

Bachelorâ€™s degree in Information Systems, IT, Computer Science, Business, Engineering, or a related field.
At least 7 years of business analysis experience on digital platform or software projects.
At least 3 years of experience with Saudi government digital services, such as e-services, licensing and permits, grant or subsidy programs, or payments.
Experience delivering at least two workflow-heavy platforms from requirements through UAT to go-live. At least one must have integrated with government services such as Nafath, Absher, SADAD, or ZATCA.
Experience preparing client-approved BRDs and FRDs, along with agile user stories and acceptance criteria.
Strong BPMN 2.0 modeling and business-rules documentation skills.
Experience defining financial flows, including fees, payments, payouts, and reconciliation.
Fluency in spoken and written Arabic and English, including leading workshops with senior officials.

Preferred Qualifications

Experience with grant or incentive programs, licensing regulators, marketplaces, or CRM and service-desk projects.
SAFe experience or certification such as IIBA CCBA/CBAP, IREB CPRE, or SAFe POPM.

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About the company

Sales Service Engineer

Professional Sales Consultant

Marketing & Sales Analyst - Abidjan

Social Media Manager - Abidian / Ivory Coast

Senior Chef Partie

Artificial Intelligence Reporter

Senior Travel Consultant

Storekeeper

Medical Science Liaison - Rare Diseases (with Diagnostics responsibilities Oncology/Rare Diseases) - Lebanon

Software Engineer Intern

Generative AI Creative Technologist (Arabic)

Business Growth Associate

Venture Capital Intern

Business Prospecting Executive

Showroom Manager- Nigeria

Salesperson

Company Owner

Business Prospecting Representative

Customer Success Lead

Event Specialist

EUSM Lebanon - European Union Support Mission in Lebanon 1-2026 Call for Contributions (EUSM Lebanon)

Software Engineer

Sales Advisor

Business Development

Computer Science

Mechanical Engineer

HR Volunteer

Private Engineering Tutor