üì¢ Collection Officer (B2B & B2C) | Fresh Graduates Welcome
üìç Location: Maadi, Cairo
We are hiring Collection Officers to join a leading international debt collection company.
Job Responsibilities:
- Contact customers to follow up on outstanding payments.
- Clarify account status and agree on suitable repayment arrangements.
- Maintain accurate records of customer interactions and collection activities.
- Analyze overdue accounts, identify potential risks, and escalate complex cases when necessary.
- Handle customer inquiries professionally and coordinate with Finance and Customer Service teams.
Requirements:
- Fresh graduates are welcome to apply! üéì
- 0–2 years of experience in B2B & B2C debt collection.
- Excellent command of English (written and spoken).
- Excellent communication and negotiation skills.
- Excellent email writing skills.
- Strong Microsoft Office skills.
- Target-oriented, organized, and persistent.
- Residents of Maadi or nearby areas are preferred.
Work Conditions & Benefits:
- üìç Work Location: Maadi
- ‚è∞ Working Hours: 8 hours per day
- üìÖ Days Off: 2 days per week
- üè• Social & Medical Insurance
