We're seeking a Computer User Support Specialist to provide technical support and troubleshooting to our team and/or customers.

Key Responsibilities

Provide technical support and troubleshoot computer/software issues
Walk users through step-by-step solutions remotely
Document support tickets and resolutions accurately
Escalate unresolved technical issues to the right team
Stay current on the software/systems commonly used

Requirements

Strong technical troubleshooting skills
IT support or help desk experience preferred
Excellent communication and patience with non-technical users
Familiar with remote support tools
Reliable internet for remote work

Benefits

Health and medical coverage
Performance bonuses
Paid parental leave
Co-working space allowance
Life insurance coverage

We're seeking a Computer User Support Specialist to provide technical support and troubleshooting to our team and/or customers.

Key Responsibilities

Provide technical support and troubleshoot computer/software issues
Walk users through step-by-step solutions remotely
Document support tickets and resolutions accurately
Escalate unresolved technical issues to the right team
Stay current on the software/systems commonly used

Requirements

Strong technical troubleshooting skills
IT support or help desk experience preferred
Excellent communication and patience with non-technical users
Familiar with remote support tools
Reliable internet for remote work

Benefits

Health and medical coverage
Performance bonuses
Paid parental leave
Co-working space allowance
Life insurance coverage

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About the company

Sales Service Engineer

Professional Sales Consultant

Marketing & Sales Analyst - Abidjan

Social Media Manager - Abidian / Ivory Coast

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Artificial Intelligence Reporter

Senior Travel Consultant

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Software Engineer

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Business Development

Computer Science

Mechanical Engineer

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