EgyBell is hiring a Chief Operating Officer for a leading insurance company.
Overview:
Responsible for overseeing the company’s ongoing operations and procedures within the life insurance business. Ensures operational excellence, regulatory compliance, customer satisfaction, and alignment with strategic objectives. Acts as a key member of the executive leadership team, driving efficiency, profitability and scalable growth.
Responsibilities:
Operational Leadership
- Lead and manage daily operations across underwriting, claims, policy administration.
- Ensure operational processes are efficient, scalable, and aligned with business goals.
Strategy Execution
- Translate the company strategy into actionable operational plans.
- Partner with the management and executive team to drive business growth and transformation initiatives.
- Support expansion plans, new product launches, and market penetration strategies.
Regulatory Compliance & Risk Management
- Ensure full compliance with insurance regulations and governance frameworks.
- Oversee internal controls, audits, and risk mitigation strategies.
- Liaise with regulatory authorities and ensure adherence to local law.
Human Resources Oversight
- Oversee the full HR function including talent acquisition, performance management, compensation & benefits, and the employee’s engagement.
Marketing
- Oversee marketing strategy including brand positioning, customer acquisition, and campaigns.
- Monitor ROI on marketing investments and optimize performance.
- Guide digital marketing and customer engagement strategies.
Administration & Facility Management
- Supervise administrative operations including facilities, procurement, and general services.
- Ensure cost efficiency and effective resource utilization.
Quality & Project
- Oversee all strategic and operational projects across the organization.
- Ensure projects are delivered on time, within scope.
- Drive transformation initiatives (Digital, operational, Customer experience).
Cross-Functional Integration
- Ensure strong alignment and collaboration across all support and operational functions.
Requirments:
- Bachelor’s degree in business administration, Finance, Engineering or related field.
- 15+ years of experience. (insurance experience preferred).
- Minimum 7+years in senior leadership.
- Proficient English, both spoken and written.
- Proficiency in MS Office.
- Strong knowledge of underwriting, & claims.
- Experience in regulatory environments and compliance.
- Strong leadership and stakeholder management.
- Strategic thinking and execution.
- Operational excellence and process optimization.
- Risk management and governance.
- Excellent communication and decision-making skills.
- High sense of judgment, accuracy, scrutiny and analysis.
- Strong analytical and organizational skills.
- Digital transportation mindset.
