Company Description Ecru is an Egyptian local brand specializing in womenswear and has been operating in the local market since 2019. The brand is known for its use of high-quality fabrics and distinctive designs tailored to customer preferences. Ecru focuses on delivering well-crafted pieces that combine style, comfort, and durability. The company continues to grow its presence by building strong relationships with customers and maintaining a consistent standard of quality. Joining Ecru offers the opportunity to contribute to a fashion brand that values creativity, attention to detail, and customer satisfaction.
Role Description The Salesperson role is a full-time, on-site position based in Egypt. The Salesperson will assist customers in-store by understanding their needs, recommending suitable products, and ensuring a positive shopping experience. Daily tasks include greeting customers, answering product questions, processing sales transactions, handling exchanges and returns, and maintaining an organized, visually appealing sales floor. The role also involves monitoring inventory levels, reporting customer feedback, and supporting promotional activities. The Salesperson collaborates closely with the store team to meet sales targets and uphold the brand’s service standards.
Qualifications
- * Strong customer service and interpersonal skills, with the ability to build rapport and communicate clearly with diverse customers.
- Sales and retail experience, including familiarity with point-of-sale systems, cash handling, and meeting sales targets.
- Basic product knowledge skills, with an interest in fashion, fabrics, and styling to provide informed recommendations.
- Organizational skills and attention to detail, with the ability to maintain store displays, manage stock, and follow procedures accurately.
- Ability to work on-site full time, including weekends or holidays as needed, and collaborate effectively in a team environment.
- Fluency in Arabic and good command of English is beneficial for communicating with a broad customer base.
- Previous experience in fashion retail or womenswear sales is an advantage.
- High school diploma or equivalent; further education in business, retail, or fashion is a plus.
