Location: UAE
Reports to: Head Waiter / Section Head
Department: Front of House
Employment Type: Full-time
*Role Overview*The Runner supports the service team by ensuring fast, accurate, and well-presented delivery of food and beverages from the kitchen and bar to guests. This role is essential to maintaining service speed, table flow, and operational efficiency during busy service periods.
*Key Responsibilities*Service Support*** Deliver food and beverages promptly and accurately to guest tables * Ensure correct presentation, garnishes, and table placement * Support waiters by maintaining service pace and flow
*Floor & Section Support** Assist with clearing and resetting tables * Maintain cleanliness of service stations and pass areas * Respond quickly to service needs during peak periods
*Coordination & Communication** Communicate effectively with kitchen, bar, and service teams * Flag delays or issues to senior service staff promptly * Support smooth handovers between shifts
*Standards & Discipline** Follow hygiene, safety, and service procedures at all times * Maintain professional appearance and conduct * Support opening and closing duties
*KPIs & Success Metrics** Speed and accuracy of delivery * Service flow and table turnover * Cleanliness of service areas * Teamwork and reliability
*Candidate Requirements** Previous hospitality experience preferred but not essential * Ability to work quickly and efficiently in a high-volume environment * Strong teamwork and positive attitude * Physical stamina and reliability
