Company Description DigiTech is dedicated to empowering Iraq’s future by delivering modern IT infrastructure, cloud virtualization, robust cybersecurity, and comprehensive software solutions. The company focuses on transforming businesses across the nation through reliable technology services and long-term partnerships. DigiTech supports organizations of various sizes in building secure, scalable, and efficient systems that enable sustainable growth. Team members have the opportunity to work with advanced technologies and contribute to the digital evolution of Iraq’s economy.
Role Description The Help Desk Engineer is a full-time, on-site role based in Iraq, responsible for providing front-line technical assistance to internal users and clients. This role involves responding to support requests, diagnosing and resolving hardware and software issues, and documenting solutions in ticketing systems. The Help Desk Engineer will install, configure, and maintain computers and peripheral devices, including printers and network-connected equipment. Day-to-day tasks include monitoring system performance, escalating complex issues to higher-level support, and ensuring timely, professional communication with all stakeholders. The role also involves collaborating with other IT team members to improve support processes and maintain a secure, stable IT environment.
Qualifications
إعلان عن وظيفة شاغرة – مهندس دعم فني (Helpdesk engineer)
تعلن شركة Digitech عن حاجتها إلى مهندس حاسبات للانضمام إلى فريق عملها، وفقًا للمؤهلات والمتطلبات التالية:
المؤهلات والمتطلبات:
مكان العمل: بغداد
على الراغبين في التقديم إرسال السيرة الذاتية (CV) إلى البريد الإلكتروني الخاص بالشركة، مع كتابة مهندس حاسبات في عنوان الرسالة.
