Department Commercial / Travel Partnerships Reports to Chief Executive Officer Location Remote / Hybrid — global role, HQ coordination with regional offices Direct reports Regional representation managers and/or BD teams, as the portfolio grows TravelRegular international travel required
Role OverviewTravel Partnerships is AirlinePros’ representation business for the non-airline side of travel: tourism boards, destination marketing organizations (DMOs), DMCs, attractions, cruise lines, and other travel suppliers who need in-market representation, trade and consumer marketing, and commercial development in the regions AirlinePros operates in — the same GSA-style model AirlinePros has long applied to airlines, now extended across the broader travel ecosystem.
This Position Has Dual Mandates
- * Program Development Mandate. Lead the global growth and commercialization of Travel Partnerships by defining the market opportunity, leading the pitch (RFP/presentation), and positioning AirlinePros as a trusted, full-service partner for travel organizations worldwide.
- Business Build & Execution Mandate. Expand the program with scalable business practices by refining the service portfolio, pricing structure, and delivery expectations to successfully expand Travel Partnerships across the AirlinePros network.
Key ResponsibilitiesProduct & Strategy Development
- * Define and continuously refine the Travel Partnerships product: service scope, pricing model, deliverables, and the markets and client types it targets (tourism boards, DMCs, attractions, cruise lines, and other travel suppliers).
- Set the global growth strategy and priorities for the product, in line with AirlinePros’ broader commercial goals.
- Build the internal playbooks, templates, and processes needed to deliver representation programs consistently and scale them across new markets.
New Business Development
- * Identify, prospect, and pitch tourism boards, DMCs, attractions, and cruise lines on AirlinePros’ representation services.
- Lead proposals, RFP responses, and commercial negotiations to close new representation contracts.
- Build and manage a global pipeline of prospective clients, prioritizing by market opportunity and strategic fit.
Client Program Delivery
- * Onboard clients to the designated market and ensure that the local market has the introductions, training, materials, and access for a successful start with new clients.
- Coordinate with regional teams and in-market resources to ensure programs are delivered on time and on budget.
- Track program deliverables against client investment, and report results back to clients as part of account retention.
Relationship & Account Management
- * Serve as the senior relationship owner for tourism board, DMC, attraction, and cruise line clients.
- Act as the internal bridge between clients, regional offices, and delivery teams.
- Represent AirlinePros at industry events, trade shows, and client meetings globally.
Reporting & Performance
- * Define KPIs for the Travel Partnerships product overall and for each client program (new contracts signed, revenue, retention, program ROI).
- Report performance and growth of the product regularly to executive leadership.
- Recommend where to invest further, adjust pricing, or sunset underperforming client relationships.
Qualifications
- * 8+ years of experience in business development, commercial strategy, or account management within travel, tourism, or destination marketing.
- Great communication skills, fluency in English required and either Spanish, Portuguese or French preferred.
- Direct experience with tourism board, DMC, attraction, or cruise line representation, marketing, or sales is a strong plus.
- Track record of originating and closing new B2B contracts, ideally including RFP-based sales processes.
- Experience managing global or multi-region client relationships and coordinating remote, in-market teams.
- Strong commercial and negotiation skills, and comfort building a new product or business line from an early stage.
- Excellent executive presence — this role sits directly with client-side leadership (tourism board directors, DMC principals, etc.).
- Bachelor’s degree required
What Success Looks Like In The First Year
- * A refining Travel Partnerships product — scope, pricing, and delivery model — is documented and being used to pitch new clients.
- A clear, prioritized global pipeline of prospective tourism boards, DMCs, attractions, and cruise lines is in active development.
- At least a small number of new representation contracts are signed and in delivery.
- Executive leadership has full visibility into the product’s growth, client roster, and account performance.
