Company Description Diganto Express Contracting and Hospitality is an organization operating in the contracting and hospitality sectors in Doha. The company focuses on delivering reliable services and quality experiences to clients across its project and guest service portfolio. Team members collaborate closely to ensure operational efficiency, strong customer satisfaction, and compliance with local standards and regulations. The organization values accountability, professionalism, and continuous improvement in both its contracting and hospitality operations.
Role Description The General Manager role is a full-time, on-site position based in Doha. The individual in this role oversees daily operations across contracting and hospitality functions, ensuring that projects and services are delivered on time, within budget, and to quality standards. Responsibilities include managing departmental teams, setting performance targets, monitoring financial performance, and implementing policies and procedures for efficient operations. The General Manager works closely with stakeholders and clients, addresses operational issues, and leads initiatives to improve service delivery, safety, and customer experience. This role also involves strategic planning, resource allocation, and compliance with relevant laws, regulations, and company guidelines.
Qualifications
* Proven experience in operations or general management, preferably within contracting, hospitality, or related service industries.
* Strong leadership and people management abilities, including performance management, team development, and cross-functional collaboration.
* Solid financial and commercial acumen, including budgeting, cost control, and basic understanding of contracts and vendor management.
* Excellent communication, negotiation, and stakeholder management skills, with the ability to represent the company to clients and partners.
* Strong organizational and problem-solving skills, with the capacity to prioritize, make decisions, and manage multiple projects simultaneously.
* Familiarity with local regulations, health and safety standards, and best practices in operational risk management.
* Bachelor’s degree in Business Administration, Hospitality Management, Engineering, or a related field; advanced qualifications are an advantage.
* Comfort with using standard business software and digital tools for reporting, scheduling, and coordination.
* Ability to work on-site in Doha and adapt to a fast-paced, multicultural environment.