30+ days ago
Full TimeJunior
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Skills Gap Analyzer
Compare your skills with the requirements for Front Office Agent and see what you need to learn
Role Description The Front Office Agent is a full-time, on-site role based in Cairo, Egypt. This position is responsible for welcoming guests, managing check-in and check-out procedures, and ensuring a smooth and efficient front office operation. Daily tasks include handling reservations, answering phone calls and inquiries, processing payments, and coordinating with other departments to meet guest needs. The Front Office Agent responds to guest requests and concerns, provides information about hotel services and local attractions, and maintains accurate records and reports. This role requires a professional appearance, consistent adherence to hospitality standards, and a strong focus on delivering courteous, timely, and effective service.
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