Role Summary
The Event Operations Director is responsible for leading the end-to-end operational planning and delivery of a major international sporting tournament. The role ensures that all event elements are delivered to the highest international standards, providing a seamless experience for athletes, partners, spectators and stakeholders.
Key Responsibilities
- Lead the end-to-end operational planning and delivery of the tournament, ensuring all event elements meet international standards and best practices.
- Oversee and coordinate key operational workstreams, including venue operations, competition operations, fan experience, hospitality, security, transport, workforce and event services.
- Develop and manage the integrated event plan, timelines and readiness process, ensuring all functions are aligned ahead of tournament delivery.
- Act as the central point of coordination between the Tournament Director, internal teams, governing bodies, venue and delivery partners.
- Lead on-site event operations during tournament week, ensuring issues are resolved promptly and the event runs seamlessly.
- Manage operational budgets, resources and supplier performance in line with approved plans.
- Identify operational risks and develop contingency plans to ensure safe and successful event delivery.
- Lead post-event reviews and reporting, capturing lessons learned to enhance future editions.
Qualifications & Experience
- Bachelor’s degree in Event Management, Sports Management, Business Administration or a related field.
- Minimum of 8 years of experience in event operations, with proven experience delivering large-scale international sporting events.
- Strong experience managing multiple operational workstreams and external delivery partners.
- Experience working with international sports federations or governing bodies is preferred.
Key Competencies
- Strong leadership and team management skills
- Excellent planning, organisational and problem-solving abilities
- Ability to perform under pressure in a fast-paced, live-event environment
- Strong stakeholder management and communication skills
- High attention to detail and commitment to quality
