Company Description CONVERA CX is a customer experience-focused organization dedicated to helping clients strengthen relationships with their customers through tailored solutions and data-driven insights. The company brings together expertise in business development, customer service, and market analysis to support sustainable growth for its partners. Team members collaborate across functions to identify new opportunities, improve processes, and enhance overall client satisfaction. CONVERA CX values integrity, innovation, and continuous learning, offering an environment where individuals can contribute meaningfully and develop their careers.
Role Description The Business Development Specialist is a full-time, on-site role based in 6th of October, responsible for identifying and developing new business opportunities for CONVERA CX. In this role, the specialist conducts market research, analyzes industry trends, and supports the creation of strategies to grow the client base. Daily tasks include prospecting and lead generation, qualifying potential clients, preparing proposals, and coordinating with internal teams to align offerings with client needs. The specialist communicates regularly with prospective and existing customers, delivering a high level of customer service and maintaining accurate records in CRM and reporting tools. This role also involves contributing to sales forecasts, participating in client meetings, and providing feedback to improve processes and customer experience.
Qualifications

* Strong Analytical Skills, including the ability to interpret data, assess market trends, and evaluate business opportunities.
Excellent Communication skills, both written and verbal, with the ability to present ideas clearly and build professional relationships.
Demonstrated experience in Lead Generation, including prospecting, qualifying leads, and managing pipelines.
Proficiency in Market Research, gathering and analyzing information about competitors, industries, and customer needs.
Solid Customer Service skills, focused on responsiveness, problem-solving, and maintaining long-term client satisfaction.
Experience working with CRM systems and basic proficiency in productivity tools (e.g., spreadsheets, presentation software).
Ability to work collaboratively in an on-site team environment, manage time effectively, and meet targets and deadlines.
Bachelor’s degree in Business, Marketing, Economics, or a related field, or equivalent practical experience; prior experience in business development or sales is an advantage.

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* Strong Analytical Skills, including the ability to interpret data, assess market trends, and evaluate business opportunities.
Excellent Communication skills, both written and verbal, with the ability to present ideas clearly and build professional relationships.
Demonstrated experience in Lead Generation, including prospecting, qualifying leads, and managing pipelines.
Proficiency in Market Research, gathering and analyzing information about competitors, industries, and customer needs.
Solid Customer Service skills, focused on responsiveness, problem-solving, and maintaining long-term client satisfaction.
Experience working with CRM systems and basic proficiency in productivity tools (e.g., spreadsheets, presentation software).
Ability to work collaboratively in an on-site team environment, manage time effectively, and meet targets and deadlines.
Bachelor’s degree in Business, Marketing, Economics, or a related field, or equivalent practical experience; prior experience in business development or sales is an advantage.

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