Role Description the Beauty Advisor Manager is a full-time, on-site role based in Cairo, Egypt, responsible for leading and supporting a team of beauty advisors in delivering an exceptional customer experience. Day-to-day tasks include overseeing product demonstrations, guiding customers in selecting skin care and beauty products, and ensuring high standards of service on the sales floor. The role involves monitoring sales targets, coaching team members on product knowledge and sales techniques, and maintaining visual merchandising and stock levels. The Beauty Advisor Manager collaborates with management to plan promotions, analyze customer feedback, and implement strategies to drive revenue and enhance brand loyalty.
Qualifications:
- Strong expertise in cosmetology and skin care, with the ability to provide informed, personalized recommendations to customers.
- Solid product knowledge across beauty and skin care lines, and capacity to train team members on features, benefits, and usage.
- Demonstrated customer service and retail sales skills, including handling inquiries, managing complaints, and closing sales effectively.
- Experience supervising or mentoring a retail or beauty advisory team, with a focus on performance management and coaching.
- Excellent communication and interpersonal skills, with the ability to build trust and rapport with diverse customers and staff.
- Strong organizational and time-management abilities to oversee schedules, inventory, and daily operations in a busy store environment.
- Previous experience in beauty retail or cosmetics brands is highly beneficial; management experience in a similar role is an advantage.
