Sales Manager (U.S. Market)
Company: Tecnologex
Location: Amman, Jordan
Employment type: Full-time, on-site
Reports to: Founder and CEO
VRS is recruiting on behalf of Tecnologex for a Sales Manager to lead and grow its Amman sales team serving U.S. customers. You’ll own sales performance, develop agents into confident closers, and step into customer calls when a deal needs help.
The team handles inbound leads, qualifies prospects, follows up on opportunities, and runs outbound campaigns. Agents close sales and book consultations for managed services, working closely with U.S. sales specialists and onboarding teams.
What you’ll do
- Own individual and team targets for completed sales, conversion, and revenue. Report results and improvement plans directly to the CEO.
- Recruit, onboard, and train sales agents. Review calls daily and coach agents on discovery, qualification, objection handling, follow-up, and closing.
- Join live calls to demonstrate effective sales conversations and help agents close deals.
- Make sure inbound leads get a prompt response and active opportunities receive daily follow-up as appropriate, respecting customer preferences and opt-out requests.
- Lead outbound prospecting when inbound volume is low, reactivate stalled opportunities, and identify opportunities to cross-sell and upsell.
- Keep Salesforce records accurate, with a clear owner and next step for each opportunity. Track lead quality, response times, and where prospects drop out.
- Coordinate handoffs with U.S. closers and onboarding teams. Build sales scripts and training materials, manage shift coverage, and develop future team leaders.
What you’ll need
- At least 5 years of sales experience serving the U.S. market, including 3 years directly managing a sales team.
- Experience leading agents in a sales-focused call center, BPO, or inside sales environment, covering both inbound sales and outbound prospecting.
- Direct ownership of sales targets, with specific results you can share, such as revenue, conversion rates, or completed sales.
- Strong personal closing skills and experience recruiting, training, and coaching sales agents.
- Excellent spoken and written English, with the ability to lead persuasive conversations with U.S. customers and coach agents in English. Fluency in Arabic is required.
- Strong CRM, pipeline management, and reporting skills. Salesforce experience is preferred.
Experience selling managed services, growing a sales team, or developing team leaders is a plus. Familiarity with American English usage, Spanish proficiency, and an MBA or a relevant business or technical degree are also valued.
Schedule and career growth
Availability for evening and overnight shifts in Jordan is required. The operation runs seven days a week from 9:00 a.m. to 9:00 p.m. U.S. Central Time, with assigned shifts and days off.
As the Amman operation grows, this role can lead to Head of Sales, Director of Operations, or VP of Operations, depending on performance and business growth.
- The interview includes a conversation in English and a practical exercise in sales coaching or closing.
