We’re Hiring: Inbound Telesales Executive – Legal Services
Mohammad ALJASEM Legal Group | Kuwait | On-site
We are looking for an experienced telesales professional who can turn incoming client enquiries into signed legal service agreements through attentive follow-up, clear communication and effective objection handling.
You will manage the client journey from the first call to consultation attendance and contract completion, working closely with our legal consultants.
Key Responsibilities
• Handle incoming calls and messages through the Group’s consultation line.
• Understand clients’ needs, build trust and support anxious or upset callers with patience and professionalism.
• Explain the Group’s services, consultation process and approved fees clearly.
• Address client concerns and price objections, and follow up with undecided clients.
• Coordinate with legal consultants and communicate their approved responses.
• Book consultations, confirm attendance and follow up through to contract completion.
• Maintain accurate records of enquiries, follow-ups, appointments and signed contracts.
• Meet individual monthly contract-conversion targets while maintaining client confidentiality.
Requirements
• Fluency in spoken Kuwaiti Arabic is essential.
• Previous telesales or inside sales experience involving direct responsibility for closing sales or service contracts.
• Experience working towards and achieving individual monthly sales targets.
• Strong objection-handling, persuasion and follow-up skills.
• Excellent listening skills and the ability to manage sensitive conversations calmly.
• Previous experience in legal or professional services is preferred.
Working Hours and Compensation
• Office hours: 9:00 AM–4:00 PM.
• The role includes client call handling and follow-up outside office hours, averaging 5–7 calls.
• Monthly base salary: KWD 350, plus monthly incentives linked to eligible signed contracts.
How to Apply
Apply through LinkedIn and complete the screening questions. Your CV should clearly describe your previous sales responsibilities and results.
