Role OverviewThe Assistant Manager is responsible for ensuring excellent guest experiences and maintaining operational standards in a restaurant environment. They oversee daily operations, manage staff, and ensure policies and procedures are followed. Key duties include supervising team members, providing coaching and development, creating work schedules, and ensuring food safety, quality, and cleanliness standards. They handle guest and employee concerns professionally, maintain compliance with laws and company policies, and foster a positive team culture.
Qualifications & Skills
- * Must be 18+ years old with a valid driver’s license and reliable transportation
- 1-3 years of management experience, preferably in a restaurant setting
- Strong leadership, organizational, and interpersonal skills
- Ability to work a flexible schedule, including days, nights, weekends, and holidays
- Successful background check completion
Key Responsibilities
- * Complete required training, including food safety and management certifications
- Enhance guest satisfaction through team development and service excellence
- Create and manage staff schedules, delegate shift tasks, and monitor performance
- Ensure food quality, cleanliness, safety, and compliance with policies and laws
- Maintain operational standards and a positive team environment
- Handle reports, records, and safety procedures accurately and efficiently
- Report concerns to supervisors and escalate issues as needed
Physical & Capability Requirements
- * Ability to stand, walk, lift up to 50 pounds, and operate restaurant equipment safely
- Proficient in communication, observation, and environmental awareness
- Able to work in temperature-variable environments with food allergens present
