Job Responsibilities:
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Conducting interviews via phone or face-to-face with beneficiaries.
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Working within a team regarding beneficiary interviews at service delivery sites.
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Participating in monitoring the quality of field work and daily follow-ups for employees in other governorates.
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Verifying and processing data related to daily operations.
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Listening to recorded inquiries and suggestions from beneficiaries and documenting them using Microsoft Office.
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Entering daily collected data.
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Participating in reviewing and preparing daily work reports.
Skills
Qualifications:
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Experience in the field of emergency work.
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Proficiency in computer skills (Microsoft Office).
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Ability to handle work pressure.
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Quick learning and adaptability.
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Good communication skills.
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Flexible personality.
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Professional appearance and demeanor suitable for an office environment and representing the organization appropriately.
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Commitment to maintaining a positive image of the workplace.
Specific Requirements for this Position:
Quick response to sudden changes in work and the ability to work under pressure.
Minimum Educational Requirement:
Intermediate Institute