Your mission

Job Title: Technical Coordinator
Manager: Head of Partnerships and Programmes (HPP)
Department: Technical department
Base: Beirut and/or Tripoli, Lebanon
Working area: Lebanon

General Objective of the Job
The Technical Coordinator oversees and manages the day-to-day work of the technical team (technical officers) within War Child Lebanon. The role makes sure programs in child protection (CP), mental health and psychosocial support (MHPSS) and education are delivered with quality and consistency across all programmatic interventions, making use of the Evidence-Based Methodologies (EBMs). War Child always delivers programmes in partnership with national partners. The Technical Coordinator also puts the capacity-building strategy into practice. This means planning and following up on trainings, mentoring and supervision, and keeping the work in line with organizational and global standards.

Position in the Organization
The Technical Coordinator is part of the Programme & Partnership Department and reports to the Head of Partnerships and Programmes (HPP). The role manages the technical officers (in matrix structure with the Cluster senior specialists) and works closely with program coordinators and global teams, and partner organizations.

Detailed Job Description / Results Areas

Technical Coordination & Oversight

Coordinate the technical team's workplan and make sure trainings, mentoring and supervision are planned, scheduled and delivered on time across projects.

Supervise the technical officers and give them regular guidance and feedback, so their work stays coherent, aligned and good quality.

Coordinate closely with the Cluster senior specialist on the EBM packages, and the relative work of the technical team in country.

Support the HPP in developing and updating the capacity-building strategy, and lead its day-to-day implementation.

Spot capacity gaps in the team and among partners, and propose practical ways to close them.

Collect lessons learned and feed them into program planning and organizational learning.

Contribute to proposal development, leading on the technical sections in coordination with the HPP.

Support the adaptation and contextualization of training materials and curricula, so they are culturally relevant while staying true to the EBMs.

Capacity Building & Technical Support

Coordinate with the cluster senior specialists on the capacity building plan with the team and set a clear plan for the requests needed.

Coach and mentor technical officers to strengthen their facilitation, training and technical skills.

Help develop and roll out learning approaches such as e-learning, blended learning and peer exchange, to reach more people and make the work last.

Help develop technical resources, SOPs and learning pathways for technical officers and partner staff, and keep them up to date.

Track and report on training and supervision activities, including participation, follow-up and results, and share this with program managers and the HPP.

Representation & Partnerships

Represent War Child in national working groups and task forces, and take part in regional and global technical forums when needed.

Take part in capacity-building activities linked to the technical areas and EBMs.

Maintain working relationships with academic institutions, training institutes and peer organizations to improve training quality and recognition.

Your profile

Education Level

Bachelor/ Master's degree in psychology, social work, education, public health or a related field (required).

Additional training or certification in adult learning, instructional design or organizational development is a strong asset.

Required Qualifications and Experience

At least 7 years of experience in humanitarian or development settings, with a focus on CP, MHPSS and/or education.

Proven experience in managing a team.

Strong organizational and planning skills, with the ability to keep several workstreams moving and meet deadlines.

Good communication, persuasion and motivation skills, with the ability to bring others along.

Experience contributing to project proposals for different donors.

Experience running or supporting programs in conflict-affected or other complex environments, including at least two of these areas: education, child protection, and MHPSS for children and their caregivers.

Knowledge of, and interest in, programs that improve the psychosocial well-being of children in humanitarian and development contexts.

Track record of working in partnership with local and national actors.

Good knowledge of monitoring, evaluation, accountability and learning (MEAL) methods, tools and systems in the humanitarian sector.

Very good understanding of the Lebanon context and its complexities.

Excellent written and spoken English.

Strong networking skills and the ability to maintain good working relationships with partners, donors and internal and external stakeholders in a sensitive environment.

Solid analytical and problem-solving skills.

Commitment to War Child's mandate, mission and core values (Impact, Creativity, Inspiration and Integrity).

What we offer

Location: Lebanon

Type of Contract: Local contract with salary and secondary labour conditions based on the in-country salary scale, local T&C's will apply

About us

The War Child Alliance

The War Child Alliance Foundation is an international non-governmental organisation (NGO) committed to supporting children affected by armed conflict. We work alongside partners, governments, educators, caregivers and communities to strengthen children’s wellbeing and learning, protect them from harm, and ensure that war does not define their futures.

Central to our approach are evidence-based methodologies, using research and learning from thirty years of experience to build evidence of what works and expand effective approaches across different contexts.

Our global teams work across different countries and regions, bringing together expertise and experience from diverse contexts. War Child currently operates in Afghanistan, the Central African Republic, Colombia, the Democratic Republic of the Congo, Jordan, Lebanon, the occupied Palestinian territory, Sudan, South Sudan, Syria, Uganda, Ukraine, and Yemen. We also have Member Alliance offices in Germany, the Netherlands, Sweden, the United Kingdom, and Children in Conflict in the US. https://www.warchild.net/

Safeguarding and Integrity
Our work with children and at-risk adults to keep them safe is the most important thing we do. We are committed to the safeguarding of children and vulnerable adults in all areas of our work. We have zero tolerance for any behaviours and practices that puts children and/or vulnerable adults at risk of abuse and/or harm. All (prospective) employees will be expected to be compliant with and sign up to our Child Safeguarding policy, our Code of Conduct and PSEA: Adults at Risk Policy. You can find the Child Safeguarding and Adults at Risk policy here: Integrity & Safeguarding - Home

Justice, Equity, Diversity and Inclusion (JEDI) and Belonging (DEIB)
We value diversity and inclusion and are committed to ensuring that all our people and job applicants are treated fairly, irrespective of where, what or whom they were born, or of other characteristics. We want to offer a safe and inclusive workplace where all our people, especially those who are currently marginalised or underrepresented, can be themselves at work.