Administrative Assistant

 

Responsibilities:

Perform administrative and clerical tasks such as scanning, printing, and filing documents.

Insert leads that come via landline, messages, email, and WhatsApp into the CRM system.

Contact missed calls until they are answered.

Prepare and edit letters, reports, memos, and emails.

Take notes and set reminders for meetings and important tasks.

Maintain and clean shared and hard copy documents.

Ensure the office environment is clean, presentable, and hospitable.

Direct incoming phone calls to the appropriate departments or individuals.

Assist all departments with their clerical tasks as needed.

Clear and update property information on the CRM.

Monitor and review photos before uploading them on Apimo.

Handle system data backup every month.

Coordinate with Apimo for PBM (software, website, and technical support).

Print reports from the punching machine.

Prepare PowerPoint presentations.

Troubleshoot and fix hardware and software issues.

Troubleshoot network issues (routers/switches).

Monitor and maintain all office computers.

Qualifications:

Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).

Familiarity with CRM systems and data entry.

Basic knowledge of hardware and software troubleshooting.

Excellent time management skills and the ability to prioritize work.

Attention to detail and problem-solving skills.

Strong organizational skills with the ability to multitask.

Excellent written and verbal communication skills.

Ability to work independently and as part of a team.