Financial Sustainability Senior Advisor in Lebanon at Lebanese Red Cross

The postholder works under the reporting line of the USG for Resource Mobilization and Humanitarian Diplomacy and in close coordination with EMS Management and relevant LRC Sectors and Sections. All activities must safeguard the LRC’s neutrality, independence, Fundamental Principles and commitment to emergency medical care at the point of need.

Lead the financial sustainability programme

• Develop, maintain and implement the LRC EMS Financial Sustainability Office (FSO) master plan, implementation schedule, milestones and risk register across approved financial sustainability models; identify and escalate risks, dependencies and blockers in a timely manner.

• Lead regular FSO operating reviews with EMS Management and the USG for Resource Mobilization and Humanitarian Diplomacy and prepare periodic reports for the relevant Steering Committee and senior management.

• Prepare phase-gate submissions with supporting evidence, financial analysis, risks and recommendations to enable informed go, hold or stop decisions.

• Translate agreed strategy and targets into workplans, accountabilities, budgets and measurable deliverables.

Establish and strengthen revenue systems and models

• Establish and oversee fit-for-purpose billing, invoicing, collection and reconciliation processes, ensuring income is recorded by source and financial model from the first transaction.

• Maintain a cost-per-mission baseline and review it at least annually, using validated cost data to inform transport and service pricing.

• Develop and maintain clear standard operating procedures for each approved model, covering service requests, delivery, recording, invoicing, collection, controls and reporting, test procedures before launch.

• Ensure appropriate legal review, risk assessment and standard agreements are in place before commitments are made to external counterparts.

• Coordinate with Finance and relevant LRC functions to ensure that proposed models are financially sound, operationally feasible, compliant with LRC policies and consistent with its humanitarian mandate.

Manage counterpart engagement and negotiations

• Build and manage a structured pipeline of insurers, hospitals, event clients and other potential partners, maintaining relationships at working level and tracking progress from initial engagement to agreement.

• Negotiate and conclude standard agreements within approved rate cards, pricing parameters and discount limits; refer exceptions and material risks to the USG and Senior Management level for approval.

• Prepare briefs, financial analyses, business cases and draft agreements for negotiations led by EMS Management, the USG, the Secretary General or other authorized LRC representatives, including engagement with the Ministry of Public Health, insurers, hospitals boards, public authorities, donors and private-sector counterparts, RCRC Movement Partners and others where relevant.

• Represent the LRC in commercial and institutional discussions as authorized, in coordination with EMS Management and the USG, while protecting the LRC’s neutrality, independence, reputation and humanitarian principles.

• Coordinate with Legal and other relevant functions to ensure agreements define scope, pricing, responsibilities, payment terms, service standards, risks and review mechanisms.

Monitor performance, financial results and accountability

• Track income, cost recovery and performance against the approved annual minimum floor, growth trajectory and agreed targets; maintain a consolidated dashboard for management and relevant oversight bodies.

• Ensure income and cost data are accurate, timely and reconciled with Finance, and that management and donor reporting use consistent, validated figures.

• Analyse variances, identify underperformance and recommend corrective action, including revisions to implementation plans, pricing or counterpart engagement where approved.

• Provide clear, evidence-based updates on achievements, financial results, risks, mitigation measures and next-period priorities.

Build team capacity and institutional ownership

• Coordinate implementation of each financial sustainability model with EMS Management and relevant LRC Sectors and Sections, including designated focal points.

• Support the development of focal-point capacity in Finance and other functions; provide structured feedback on FSO-related objectives and performance in coordination with their line managers.

• Document procedures, tools, agreements, lessons learned and operational knowledge to progressively embed the models within LRC systems and enable sustainable implementation by LRC staff within three years.

• Work respectfully with LRC’s volunteer base and ensure that financial sustainability initiatives are designed around the operational realities of a volunteer-based emergency service.

Ensure coordination, compliance and humanitarian alignment

• Maintain regular coordination with the USG for Resource Mobilization and Humanitarian Diplomacy, EMS Management and relevant LRC Sectors and Sections to ensure alignment of priorities, messaging and implementation.

• Ensure that financial sustainability initiatives do not undermine equitable access to emergency care, the LRC’s Fundamental Principles, or its commitment to provide emergency services free at the point of need.

• Contribute to contingency planning and business continuity for FSO activities in a volatile operating environment and perform other related duties consistent with the role.

Function Specific Experience

• Minimum of 8 years of relevant professional experience, including accountability for the results of a programme, unit, business line or revenue stream.

• Demonstrated experience personally negotiating institutional agreements through to signature, preferably with insurers, hospitals, ministries, public authorities or corporate partners.

• Experience developing, managing or implementing costing, pricing, financial or revenue models that informed organizational decisions.

• Proven ability to lead and coordinate cross-functional workstreams and teams, and to deliver results against plans, budgets and targets.

• Experience in financial performance monitoring, management reporting, stakeholder engagement and process development.

Industry Related Experience

• Knowledge of the Lebanese insurance and hospital sectors and relevant regulatory environment.

• Experience establishing a new office, unit, project management function or business line from inception.

• Familiarity with the Red Cross and Red Crescent Movement, humanitarian organizations or volunteer-based services.