We are seeking a highly organised, proactive and detail-oriented Junior Project Manager – University Applications to manage prospective students throughout their university application and enrolment journeys.

The successful candidate will take ownership of assigned application cases and coordinate documentation, deadlines, communication and follow-up with applicants, universities, embassies, partner institutions, external service providers and internal departments.

This is a hands-on, office-based position located in Chtaura, Beqaa. Applicants should live in or near Chtaura or be able to commute to the office reliably according to the required working schedule.

Key Responsibilities:
Manage assigned student applications from initial document collection through application submission, admission and enrolment.

Create and maintain clear timelines, priorities and action plans for assigned applications.

Explain application requirements, required documents, deadlines and next steps clearly to applicants.

Collect, review and organise application documents, checking them carefully for completeness and accuracy before submission.

Track application progress, important deadlines, pending requirements and outstanding actions.

Maintain clear, professional and timely communication with applicants through email, WhatsApp and telephone.

Provide regular updates regarding application status and any actions required from the applicant.

Coordinate with universities, embassies, partner institutions, external service providers and internal departments when required.

Coordinate university interviews, entrance examinations and other application-related requirements.

Support applicants with visa documentation and enrolment procedures when required.

Maintain accurate and up-to-date CRM records, including application status, communication history, deadlines and next actions.

Proactively follow up on missing documents, pending actions and upcoming deadlines to prevent unnecessary delays.

Identify potential issues early, work toward appropriate solutions, and escalate complex cases to the relevant supervisor when necessary.

Take ownership of assigned cases and ensure they progress accurately and within the required timelines.

Coordinate with relevant internal teams to ensure a smooth handover between the different stages of the application process.

Contribute ideas and feedback to improve application workflows, internal processes and the overall applicant experience.

Requirements:
Bachelor’s degree in business administration, communication, management or a related field.

One to two years of experience in project coordination, admissions, application processing, administration, case management, customer support or a similar role.

Fluency in written and spoken English and Arabic.

Strong communication and interpersonal skills.

Excellent organisational, planning and time-management skills.

Strong attention to detail and the ability to work accurately.

Ability to manage multiple application cases, priorities and deadlines simultaneously.

Strong follow-up skills and the ability to take ownership of assigned responsibilities.

Good problem-solving skills and the ability to identify potential issues before they cause delays.

Confidence communicating through telephone, email and WhatsApp.

Good computer skills and confidence using CRM systems and digital collaboration tools.

Ability to maintain accurate records and consistently follow internal processes.

A professional, proactive, solution-focused and service-oriented attitude.

Previous experience in university admissions, visa processing or application support would be an advantage.

Applicants must live in or near Chtaura, Beqaa, or be able to commute reliably to the office.

Working schedule:
Monday to Friday: 9:00 am to 6:00 pm, including a one-hour break.

Saturday: 9:00 am to 1:30 pm, including a 30-minute break.