Position Purpose
The PSS Coordinator leads the coordination, planning, scheduling, and quality assurance of all psychosocial support and well-being activities across GASCF's humanitarian health project sites. The role bridges the clinical direction of the Lead Psychologist and the delivery capacity of PSS Officers and volunteers, ensuring that PSS programming is structured, consistent, well resourced, and responsive to the evolving needs of war injured children and caregivers. The PSS Coordinator manages activity calendars, coordinates volunteer and staff deployment, tracks beneficiary participation and outcomes, and ensures that all PSS activities meet GASCF's quality standards and are delivered in a trauma-informed, child-safe, and culturally sensitive manner.
Key Duties, Tasks and Responsibilities
- Develop and maintain a comprehensive monthly PSS and wellbeing activity calendar across all GASCF program sites, in coordination with the Lead Psychologist, PSS Officers, social workers, and education team.
- Coordinate the scheduling, resourcing, venue preparation, and logistics for all PSS group sessions, individual support activities, recreational outings, cultural celebrations, and therapeutic well-being events.
- Liaise with external partners, community organizations, and recreational venues to arrange well-being activities, day trips, excursions, and community events for GASCF beneficiaries.
- Maintain an overview of all active beneficiary participation in PSS activities, tracking attendance, engagement levels, and participation trends to identify gaps and inform program planning.
- Coordinate the deployment and scheduling of PSS Officers and activity volunteers, ensuring adequate staffing and supervision ratios for all group activities involving children.
- Support the Lead Psychologist in ensuring that all PSS activities are aligned with evidence based psychosocial frameworks, IASC MHPSS guidelines, and GASCF's clinical quality standards.
- Conduct regular observation visits to PSS group sessions and well-being activities, providing structured feedback to PSS Officers on facilitation quality, child safeguarding, and adherence to activity plans.
- Support the training and orientation of PSS activity volunteers, ensuring they understand child protection protocols, trauma informed communication principles, and GASCF's code of conduct before engaging with beneficiaries.
- Identify gaps in PSS activity coverage, beneficiary participation, or resource availability, and propose solutions to the Lead Psychologist and Project Manager.
- Maintain accurate and comprehensive records of all PSS activities, including session plans, attendance registers, activity evaluations, and incident reports, in compliance with GASCF's documentation and data protection standards.
- Compile and submit monthly PSS activity reports to the Lead Psychologist, covering activities delivered, beneficiary reach, participation trends, and quality observations.
- Identify and refer beneficiaries displaying signs of acute psychological distress, social isolation, or heightened protection risk to the Lead Psychologist or social work team for clinical assessment and follow up.
- Contribute PSS program data and narrative content to donor reports, MEAL data collection exercises, and organizational learning activities.
Required Qualifications and Experience
- Education: Bachelor's degree in Psychology, Social Work, Education, Community Development, or a related field. Certification in Psychological First Aid (PFA), MHPSS facilitation, or child-safe programming is required.
- Experience: Minimum three (3) years of experience coordinating or managing psychosocial support programs for children and caregivers in humanitarian or health contexts. Prior supervisory experience is required.
- Technical Competence: Demonstrated ability to plan, coordinate, and oversee multiple concurrent PSS activities across several sites. Knowledge of IASC MHPSS guidelines and child-safe programming standards.
- Languages: Native fluency in Arabic; working knowledge of English.
- Core Competencies: Coordination, program planning, team supervision, attention to quality, trauma-informed facilitation, child safeguarding, creativity, and reliability.
Prevention Against Sexual Exploitation and Abuse
GASCF has a strict policy of “zero tolerance” for sexual exploitation and abuse (SEA). THE EMPLOYEE affirms that it has received, read, and understood this policy and has undergone relevant training to ensure compliance. THE EMPLOYEE and its employees, staff, and/or subcontractors shall not be involved in any act of sexual exploitation or abuse.
For the purposes hereof, sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially, or politically from the sexual exploitation of another; and sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. THE EMPLOYEE shall take all necessary measures to prevent sexual exploitation or abuse by any of its employees or other individuals engaged and under its control and shall take immediate corrective action in the event that any such situation occurs.
Preventive and responsive measures shall include, but are not limited to:
- a clear prohibition against any involvement in acts of sexual exploitation or abuse;
- mandatory background checks for all personnel prior to recruitment;
- PSEA (Protection from Sexual Exploitation and Abuse) training for all personnel;
- mandatory reporting of all allegations of SEA;
- referral of all survivors of SEA to immediate and professional assistance;
- thorough investigation of all reported allegations of SEA and implementation of appropriate corrective actions. Any breach of this provision by THE EMPLOYEE shall entitle GASCF to terminate the contract with immediate effect
