Position Purpose
The Communications Officer is responsible for implementing GASCF's external and internal communications strategy, producing compelling content that amplifies the voices of war injured children and their families, engages donors and supporters, and raises public awareness of GASCF's mission and impact. The role develops and manages content across multiple channels including digital platforms, donor reports, social media, press, and organizational publications ensuring that all communications reflect the dignity of beneficiaries, uphold ethical storytelling standards, and advance GASCF's visibility and resource mobilization goals. The Communications Officer works in close collaboration with the Communications & Development Manager, program teams, and the Executive Director.
Key Duties, Tasks and Responsibilities
- Research, write, and produce high-quality program related communications content including program updates, donor newsletters, impact stories, case studies, blog posts, press releases, speeches, and advocacy materials that convey the human reality of GASCF's work with war injured children.
- Conduct field visits to document beneficiary stories, program activities, and service delivery milestones through written narratives, photography, and video content, ensuring all documentation follows GASCF's ethical storytelling, informed consent, and child protection protocols.
- Develop and maintain a library of approved beneficiary testimonials, photographs, and case narratives for use in donor communications, reports, and public engagement activities.
- Write and edit program related content for GASCF's website, ensuring information is current, accurate, engaging, and optimized for donor and partner audiences.
- Under the supervision of Communications and Development Manager and Executive Director, manage program related social media presence across all active platforms, developing and executing a monthly content calendar that engages diverse audiences with updates on program activities, impact milestones, fundraising campaigns, and organizational news.
- Monitor social media analytics and digital engagement metrics, preparing regular performance reports and using data to refine content strategy and maximize reach.
- Respond to public inquiries, media requests, and online engagement in a timely, professional, and brand-consistent manner.
- Contribute narrative content, human-interest stories, and visual documentation to donor reports, grant applications, and institutional proposals, working closely with the Communications & Development Manager and Project Manager.
- Design and distribute donor acknowledgement communications, fundraising appeals, campaign materials, and organizational updates in coordination with the Communications & Development Manager.
- Support the planning and execution of donor engagement events, awareness campaigns, and advocacy initiatives.
- Ensure consistent application of GASCF's program related visual identity, messaging guidelines, and brand standards across all communications outputs.
- Support internal staff program related communications, including team newsletters, meeting summaries, and organizational announcements.
- Liaise with graphic designers, translators, photographers, and media partners to ensure timely and high-quality production of program related communications materials.
Required Qualifications and Experience
- Education: Bachelor's degree in Communications, Journalism, Media Studies, Public Relations, or a related field.
- Experience: Minimum two (2) to three (3) years of experience in communications, content creation, or public relations, preferably within an NGO, humanitarian organization, or health focused institution.
- Technical Skills: Strong writing and editing skills in both Arabic and English. Proficiency in social media management, basic graphic design tools (Canva, Adobe), and content management systems. Photography and video editing skills are an advantage.
- Ethical Standards: Demonstrated understanding of ethical storytelling with vulnerable populations, including informed consent, beneficiary dignity, and child protection in media.
- Languages: Native fluency in Arabic; professional fluency in English. French is a significant asset.
- Core Competencies: Creativity, storytelling, attention to brand consistency, digital literacy, initiative, cultural sensitivity, and commitment to humanitarian values.
Prevention Against Sexual Exploitation and Abuse
GASCF has a strict policy of “zero tolerance” for sexual exploitation and abuse (SEA). THE EMPLOYEE affirms that it has received, read, and understood this policy and has undergone relevant training to ensure compliance. THE EMPLOYEE and its employees, staff, and/or subcontractors shall not be involved in any act of sexual exploitation or abuse.
For the purposes hereof, sexual exploitation means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially, or politically from the sexual exploitation of another; and sexual abuse means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. THE EMPLOYEE shall take all necessary measures to prevent sexual exploitation or abuse by any of its employees or other individuals engaged and under its control and shall take immediate corrective action in the event that any such situation occurs.
Preventive and responsive measures shall include, but are not limited to:
- a clear prohibition against any involvement in acts of sexual exploitation or abuse;
- mandatory background checks for all personnel prior to recruitment;
- PSEA (Protection from Sexual Exploitation and Abuse) training for all personnel;
- mandatory reporting of all allegations of SEA;
- referral of all survivors of SEA to immediate and professional assistance;
- thorough investigation of all reported allegations of SEA and implementation of appropriate corrective actions. Any breach of this provision by THE EMPLOYEE shall entitle GASCF to terminate the contract with immediate effect.
