Administrative and programme support
- Welcome visitors and answer phone calls, respond to enquiries, provide the necessary information, and direct them according to their needs.
- Respond to enquiries and requests (by phone or in person) from parents and children already enrolled in the programs.
- Prepare students' attendance sheets and ensure they are properly completed.
- Monitor students' attendance and follow up on absences.
- Update the Coordinator regularly on enrolment figures and provide information on any changes or trends.
- Prepare and ensure the completion of teachers' log sheets.
- Assist in preparing teachers’ monthly timesheets and calculating the corresponding amounts due.
- Follow up on teachers' absences and report any related issues.
- Maintain and update the beneficiaries' database, ensuring that all necessary information is recorded and kept up to date.
- Receive donations and prepare the corresponding receipts.
- Monitor the cleanliness of classrooms and report any issues that need attention.
Other activities and events support
- Assist visitors in completing needs assessments and disseminate surveys and data collection tools.
- Assist with the organization and implementation of indoor and outdoor events.
- Provide support during weekly PSS activities.
- Support other programs and occasional activities as required.
- Coordinate and follow up on the cleaner’s tasks.
- Maintain the related database.
- Take photos and videos of activities if needed.
Communication and Reporting
- Keep the Coordinator informed of any issues, concerns, or difficulties related to her responsibilities.
- Carry out other tasks related to the Association's activities as requested by the Coordinator or the Director.
Reporting Lines
Reports to:
- The Programmes Coordinator
- The Programmes Director
Qualifications and Skills
- Relevant degree or diploma in secretarial studies, administration, business management or a related field.
- Previous experience in a similar position, preferably in an NGO or community-based organisation.
- Good knowledge of Excel, Word and PowerPoint
- Good oral and written communication skills.
- Good command of Arabic and English. French optional
- Good organisational and time-management skills.
- A strong sense of responsibility and a professional attitude
- Strong interpersonal skills and the ability to work collaboratively as part of a team.
- Cultural sensitivity and an interest in approaches that respond to community needs.
- Willingness to learn and develop new skills.
- Ability to take initiative, identify problems, and find practical solutions.
- Flexibility and willingness to support different activities and work collaboratively with the team.
Start date: Immediately
