Position Summary
Ana Aqra is seeking an experienced, creative, proactive, and highly organized Communications Officer to support the Association’s overall communication and visibility needs.
The Communications Officer will be responsible for strengthening Ana Aqra’s presence across its communication channels, documenting and promoting program activities, developing high-quality communication and visibility materials, supporting donor and project communication requirements, and contributing to organizational publications, campaigns, advocacy initiatives, and events.
The position is based in Ana Aqra’s Beirut office and requires regular field visits to document activities and collect communication content.
Key Responsibilities
The Communications Officer will:
- Support the implementation of Ana Aqra’s overall communication approach and project-specific communication and visibility requirements.
- Manage and maintain Ana Aqra’s presence across Facebook, Instagram, LinkedIn, and other relevant platforms, including planning, developing, publishing, and monitoring content.
- Develop and customize professional communication and visibility materials, including social media content, infographics, presentations, brochures, banners, flyers, reports, and other materials, in line with Ana Aqra’s brand identity and applicable donor visibility requirements.
- Coordinate with program teams to identify communication opportunities and collect accurate content, human-interest stories, achievements, photographs, videos, and other materials from project activities.
- Conduct regular field visits to document project activities and produce high-quality photographs, videos, reels, and other visual content suitable for different communication channels.
- Lead the preparation and coordination of Ana Aqra’s quarterly newsletter and annual report, in collaboration with relevant teams.
- Support project-specific donor communication and visibility requests and ensure communication products comply with applicable branding and visibility requirements.
- Draft and develop high-level official communications addressed to ministries, governmental bodies, and other relevant authorities, such as formal correspondence, requests for project or activity approvals, and other project-related communications, in coordination with the relevant program team and management.
- Support national awareness campaigns, advocacy initiatives, outreach activities, and project-specific campaigns, including the development of appropriate messages and communication materials for different audiences and stakeholders.
- Support the organization and coordination of Ana Aqra events, workshops, campaigns, and other public-facing activities and ensure appropriate coverage through social media and other communication channels.
- Serve as a first point of contact for general external inquiries received through Ana Aqra’s official communication channels, including inquiries related to programs, services, volunteering opportunities, partnerships, and other requests; provide appropriate general information and redirect inquiries to the relevant department or focal point for follow-up.
- Coordinate with external communication service providers, including printing houses, graphic designers, photographers, and videographers, when required.
- Ensure that all communication and visibility activities respect safeguarding, confidentiality, informed consent, child protection, and organizational communication standards.
Qualifications and Experience
- Bachelor’s degree in Communications, Marketing, Journalism, Media, Graphic Design, or another relevant field.
- 3–5 years of relevant professional experience in communications, preferably within the NGO, humanitarian, development, or education sector, including experience in social media management, content development, visibility, photography/videography, and event coverage.
- Excellent written and verbal communication skills in Arabic and English, with strong drafting, editing, and proofreading abilities.
- Strong proficiency in Canva or similar graphic design and content creation platforms, with demonstrated ability to independently create and customize professional communication and visibility materials in line with an established brand identity and visibility palette.
- Demonstrated experience managing organizational social media platforms, particularly Facebook, Instagram, and LinkedIn.
- Demonstrated ability to take and produce high-quality photographs and videos and develop engaging digital content, including reels and short-form video.
- Experience developing newsletters, reports, social media content, visibility materials, presentations, and other organizational or project communication products.
- Ability to adapt content and messaging for different audiences, including communities, donors, partners, government stakeholders, and the general public.
- Strong organizational, coordination, interpersonal, and time-management skills, with the ability to manage multiple communication requests and deadlines.
- Ability to work independently while coordinating closely with different departments and project teams.
- Willingness and availability to undertake regular field visits and provide communication coverage for events and project activities.
Additional Conditions
Ana Aqra Association has a zero-tolerance to sexual exploitation, abuse, and harassment. Protection from Sexual Exploitation and Abuse (PSEA) is a shared responsibility, and all staff are required to sign, familiarize themselves with, and adhere to the organization’s Code of Conduct, AAP, and PSEA Policy at all times—both during and outside of work hours. Compliance with these safeguarding standards, including the completion of mandatory training and background checks, is a condition of employment and ongoing service with the Association.
