English Language Officer in Lebanon at Amideast

Key Responsibilities

Customer Service & Student Support

Serve as the primary point of contact for prospective and current students.
Provide accurate information about English language courses and test preparation programs, including TOEFL, IELTS, SAT, GRE, and GMAT.
Respond promptly to inquiries via phone, email, social media, and in-person visits.
Ensure a positive customer experience from initial inquiry through enrollment.

Sales & Business Development

Promote English language and test preparation programs to individuals, schools, universities, and corporate clients.
Follow up on prospective student leads and support enrollment growth.
Identify opportunities to expand program participation and develop new partnerships.
Support departmental efforts to achieve enrollment and revenue targets.

Marketing & Outreach

Assist in the development and implementation of marketing campaigns.
Coordinate promotional activities, information sessions, open houses, and recruitment events.
Create and manage content for social media, newsletters, and promotional materials.
Monitor market trends and competitor offerings to identify growth opportunities.

Program Administration

Reporting & Data Management

Track inquiries, enrollments, customer feedback, and program performance metrics.
Maintain accurate records and generate periodic reports.
Ensure confidentiality and accuracy of student and program information.

Qualifications

Education

Bachelor's Degree in English Language, English Literature, Applied Linguistics, Education, or a related field.
Master’s degree in business administration or a related business discipline is preferred.

Experience

Experience in English language training, test preparation, education, or training organizations is highly desirable.
Minimum of 1 to 2 years of experience in sales, customer service, marketing, business development, program administration, or educational services.

Skills & Competencies

What We Offer

A dynamic and mission-driven work environment.
Opportunities for professional growth and development.
The chance to contribute to educational advancement and student success in Lebanon.