English Language Officer

Key Responsibilities

Customer Service & Student Support

• Serve as the primary point of contact for prospective and current students.
• Provide accurate information about English language courses and test preparation programs, including TOEFL, IELTS, SAT, GRE, and GMAT.
• Respond promptly to inquiries via phone, email, social media, and in-person visits.
• Ensure a positive customer experience from initial inquiry through enrollment.

Sales & Business Development

• Promote English language and test preparation programs to individuals, schools, universities, and corporate clients.
• Follow up on prospective student leads and support enrollment growth.
• Identify opportunities to expand program participation and develop new partnerships.
• Support departmental efforts to achieve enrollment and revenue targets.

Marketing & Outreach

• Assist in the development and implementation of marketing campaigns.
• Coordinate promotional activities, information sessions, open houses, and recruitment events.
• Create and manage content for social media, newsletters, and promotional materials.
• Monitor market trends and competitor offerings to identify growth opportunities.

Program Administration

• Maintain accurate student records, databases, and enrollment documentation.
• Coordinate class schedules, registrations, and program logistics.
• Prepare reports, correspondence, and departmental documents.
• Support instructors and program staff to ensure smooth program delivery.

Reporting & Data Management

• Track inquiries, enrollments, customer feedback, and program performance metrics.
• Maintain accurate records and generate periodic reports.
• Ensure confidentiality and accuracy of student and program information.

Qualifications

Education

• Bachelor's Degree in English Language, English Literature, Applied Linguistics, Education, or a related field.
• Master’s degree in business administration or a related business discipline is preferred.

Experience

• Experience in English language training, test preparation, education, or training organizations is highly desirable.
• Minimum of 1 to 2 years of experience in sales, customer service, marketing, business development, program administration, or educational services.

Skills & Competencies

• Excellent written and verbal communication skills in English and Arabic.
• Strong customer service and relationship-building skills.
• Demonstrated sales and marketing capabilities.
• Strong organizational and administrative skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency in Microsoft Office applications and CRM/database systems.
• Strong interpersonal, presentation, and networking skills.
• Ability to work independently and collaboratively within a team.

What We Offer

• A dynamic and mission-driven work environment.
• Opportunities for professional growth and development.
• The chance to contribute to educational advancement and student success in Lebanon.

 

Interested candidates are invited to submit their CV and cover letter to lebanon@amideast.org with the subject line "English Language & Business Development Officer Application" by Monday September 21, 2026.

 

AMIDEAST is an equal opportunity employer. Please note that this position description is not intended to be all-inclusive. Additional duties may be assigned as needed to support organizational objectives.

 

Interviews will be conducted on a rolling basis as resumes are received in order to fill the position vacancy as soon as possible. The vacancy might be filled before the above-mentioned deadline.