ANERA BACKGROUND:

Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.

Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.

That’s how Anera received more than $171 million in support of programs in 2023 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.

JOB OVERVIEW:

The Field Officer is responsible for supporting the planning, implementation, coordination, monitoring, and reporting of Water, Sanitation and Hygiene (WASH) activities. The position ensures that project activities are delivered on time, within budget, and in accordance with technical standards, donor requirements, and organizational policies. The Field Officer works closely with the WASH coordination sector group, SLWM, contractors, local authorities, communities, and beneficiaries to ensure the effective delivery of WASH infrastructure, hygiene promotion, and emergency response activities while promoting protection, accountability, and community participation.

KEY RESPONSIBILITIES:

Project Implementation: Lead the day-to-day execution of WASH field activities, ensuring they are delivered on schedule, within budget, and in line with technical specifications, humanitarian standards, and donor requirements.
Technical Oversight: Provide on-site technical supervision of WASH infrastructure works, water supply services, and hygiene promotion efforts, ensuring compliance with engineering designs, quality benchmarks, and public health guidelines.
Coordination & Stakeholder Engagement: Serve as the primary field representative, liaising with municipalities, water authorities, community leaders, shelter focal points, and humanitarian partners to facilitate access, resolve operational issues, and ensure a coordinated response.
Monitoring, Data Collection & Reporting: Track progress against indicators, conduct field visits, collect and verify data, and prepare regular narrative and technical reports to inform adaptive management and meet reporting obligations.
Accountability & Community Engagement: Ensure affected populations are actively consulted and informed; establish and maintain responsive feedback mechanisms to address concerns and adapt activities based on community input, with attention to gender and vulnerability.
Logistics, Procurement & Asset Management: Support the timely procurement and delivery of materials and supplies, verify quantities and quality at field level, and ensure proper use and maintenance of project assets.
Security & Risk Management: Monitor the local security environment, adhere to organizational security protocols, and promptly report any incidents or threats to ensure staff and beneficiary safety.
Other duties as assigned by the supervisor

QUALIFICATIONS and COMPETENCIES

Bachelor's degree in Social Sciences, Business Administration, Education, Public Health, Development Studies, or another relevant field, or an equivalent professional qualification.
2–4 years of relevant experience in program implementation, community engagement, field operations, or humanitarian/development projects.
Experience implementing projects funded by the LHF and/or other institutional donors is preferred.
Previous experience working with NGOs, INGOs, or donor-funded projects is preferred.
Demonstrated experience coordinating field activities, conducting assessments, beneficiary outreach, monitoring activities, and preparing field reports.
Good understanding of humanitarian principles and community-based programming.
Ability to build and maintain effective working relationships with beneficiaries, community representatives, local authorities, and partners.
Good organizational, planning, and coordination skills, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Excellent written and spoken Arabic and good working knowledge of English.
Willingness and ability to travel frequently within assigned field locations.

Equal Employment Opportunity

Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.

Code of Conduct

Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.

Our values

We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.

We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.

We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.

We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.

We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.

We are accountable: Our words, actions and results stay true to our mission and values.
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WASH Field Officer - South