ANERA BACKGROUND:
Since 1968, Anera has helped refugees and others hurt by conflicts in Palestine, Lebanon and Jordan live with purpose and hope.
Anera, which has no political or religious affiliation, works on the ground with partners in Palestine (West Bank and Gaza), Lebanon and Jordan. We mobilize resources for immediate emergency relief and for sustainable, long-term health, education, and economic development. Our staff serve in their communities, navigating the politics that constrict progress to get help where it’s needed most.
That’s how Anera received more than $219 million in support of programs in 2024 alone, and it’s how we will keep building better lives until hope finds its way in the Middle East.

JOB OVERVIEW:
The Warehouse Stock Keeper (Assistant) supports the effective management and organization of program stock in Anera’s South Lebanon warehouse, ensuring that materials are properly received, stored, tracked, and distributed in line with Anera’s warehousing and inventory control procedures. Working under the direction of the Area Manager, the role helps maintain accurate inventory records and supports timely, well-documented stock movements.

KEY RESPONSIBILITIES:
The Warehouse Stock Keeper (Assistant) is responsible for the day-to-day receipt, storage, management, and dispatch of program stock in the assigned warehouse. Key responsibilities include:
- Receive, verify, and physically inspect incoming stock against delivery notes, purchase orders, packing lists, and Goods Received Notes (GRNs), and report any discrepancies to the Area Manager.
- Prepare and complete GRNs and other receiving documentation, ensuring all incoming stock is properly recorded.

- Support the safe unloading, handling, counting, and movement of stock within the warehouse.
- Store, arrange, and label stock in a safe, orderly, and clearly identifiable manner using shelves, pallets, racks, and storage areas as appropriate.
- Maintain accurate and up-to-date inventory records, including stock cards, bin cards, warehouse registers, and the inventory management system.
- Pick, count, pack, and prepare stock for distribution, and process Stock Release/Dispatch Forms in line with approved requests.
- Conduct regular physical stock counts and reconcile physical quantities against stock cards, bin cards, and system records, escalating unresolved discrepancies to the Area Manager.
- Monitor stock for expiry, shelf-life, and deterioration; apply FIFO/FEFO principles; and segregate and report damaged, expired, or unusable stock.
- Receive and document stock returns, verify quantities and condition, and update inventory records accordingly.
- Maintain the warehouse in a clean, organized, secure, and safe condition, and control access to ensure stock is only released on authorized instructions.
- Prepare and submit regular warehouse reports and a monthly stock reconciliation report to the Warehouse Manager and Area Manager.
- Provide accurate and timely warehouse, stock, and distribution data and documentation to support donor reporting, audits, and compliance reviews.
- Coordinate with program, logistics, procurement, finance, and grants teams to ensure smooth and properly documented stock movements.
- Complete a final stock reconciliation and handover of stock, records, and documentation to the designated focal point at the end of the service period.
- Perform other warehouse-related duties as assigned by the Area Manager, within the scope of the role.

QUALIFICATIONS and COMPETENCIES
Qualifications:
- Relevant higher national diploma or university degree or other advanced technical qualifications in logistics, supply chain, or a related field is an asset.
- Approximately 2 years of experience in warehousing, stock keeping, or inventory management, preferably with an NGO or in a similar operational setting.

Competencies:
- Basic computer literacy, including experience with Excel and/or inventory management systems.
- Strong organizational skills and attention to detail.
- Physically able to handle stock-related tasks, including lifting and moving goods.
- Reliability and a strong sense of accountability for entrusted stock and assets.
- Ability to work well within a team and follow instructions from the Area Manager.

Equal Employment Opportunity
Anera strives to be an equal opportunity employer and does not discriminate in employment on the basis of race, color, creed, political or national views or background, ethnicity, religion, age, handicap, sex, or any other factor unrelated to ability to perform the required work. Anera does give strong preference in employing Lebanese, Palestinian, or other resident Arab nationals (other than for the country director position and internships). In all cases, recruitment decisions are first and foremost based on merit and qualifications. Anera holds local project institutions to the same standards.

Code of Conduct
Anera is committed to conducting its operations with the highest standards of honesty, integrity, and professionalism across all contexts in which we work. We strive to deliver high-quality services and maintain a reputation built on fairness, respect, responsibility, and sound judgment. All employees, managers, officers, and representatives are expected to uphold these standards at all times and act per their duty of loyalty to Anera. No individual may misrepresent the organization or speak on its behalf without proper authorization. Confidential and sensitive information—including financial data, strategic plans, or information related to partners and beneficiaries—must be handled with the utmost discretion and only shared on a need-to-know basis, in line with Anera’s confidentiality and privacy policies. Any violation of the Code of Conduct may result in disciplinary action, up to and including termination. The level of disciplinary response may take into account whether the violation was self-reported and whether the individual cooperated in the investigation process.

Our values
We are inspired: We are committed to energize, engage, and motivate others to forge the best outcomes for the diverse communities we serve.
We are people-centric: We are respectful and empathetic. We believe that each person, no matter their circumstances, embodies promise and has the power to shape the lives of their community and world.
We are collaborative: Teamwork and collaborative action are at the heart of how we do our work and deliver results.
We are versatile: In a region burdened by obstacles, we make the right connections to find a way and bring can-do, innovative approaches to everything we do.
We are impactful: We make a lasting difference in the lives of those we serve by delivering impactful solutions at the local community level.
We are accountable: Our words, actions and results stay true to our mission and values.

Assistant Warehouse Stock Keeper