Quick Snapshot:
- Location: Alsama, Shatila camp, Beirut, Lebanon (office-based)
- Working Hours: Full-time
- Contract: [TBC – contract type]
- Salary: $1100 - $1300
- Start date: ASAP
What is Alsama Project?
Alsama is an ambitious and innovative non-profit education start-up. We run two twin education tracks: 1. Accelerated Learning Programmes that help out-of-school teenagers go from illiterate/innumerate to university- and job-ready in just 6 years. 2. The G12++ certificate (see section below for more details). We are a grassroots organisation that focuses on impact, quality, and scaling to where we are needed.
Learn more about Alsama Project here.
What is the G12++?
The G12++ is a revolutionary solution to help talented, displaced youth unlock opportunities. It is a global certificate designed specifically for young people who are outside formal schooling systems. Through an exam, it proves high school graduation-level competencies. After the first G12++ cohort proved the concept by entering universities and jobs, Alsama is now partnering with Cambridge University Press & Assessment to scale the G12++ globally to the youth who need - and deserve - this recognition of their talents.
The G12++ will be spun off from Alsama to Cambridge by 2030. We are now on a path to scale globally to reach tens of thousands of youth across the MENA region and beyond: youth who deserve to have their talents recognised, and their future opportunities unlocked.
Watch this 2 minute video: https://www.youtube.com/watch?v=JmMyHHUTgbc
What is the role?
You will support the G12++ ‘product package’ end to end. That covers three parts: 1. the online Exam (with Cambridge's assessment specialists); 2. the digital Prep Programme, an in-house app launching as an MVP in November 2026; and 3. the delivery model through which education NGOs bring both to their students by registering learners, supporting learners through their preparation and running invigilated exam sessions.
The overall impact of your role is to support growth of the G12++ product package from its first scaled cohort to thousands of candidates a year, and to build the product, systems and evidence that make it ready for handover to Cambridge by 2030.
You will substantially contribute to the following success factors:
- Exam delivered at scale: digital exam runs reliably every cycle, annual exam development plan with Cambridge is delivered on schedule, and AI marking pilot is evaluated and scaled if proven. Cambridge-led.
- Prep Programme that learners stick with: MVP launched in November 2026 and continuously improved, with completion and conversion (from registration through to the mock exam) rising year on year, and localised versions rolled out in various countries/languages.
- Data protected: a robust PII and cross-border data protection framework in place across the app, exam portal, other tools and databases, and NGO partners.
- Impact evidenced and used to refine the G12++ product package: baseline, mock and real-exam data flow reliably between the Prep Programme app and Exam portal, and the Prep Programme's effect on exam results is reported every cycle.
- Scalable NGO delivery model: one repeatable onboarding and support model that grows with candidate numbers, with every NGO receiving clear, useful cohort reports each cycle.
- New delivery channels: 2+ test-centre channels (e.g. British Council, the Cambridge centre network) scoped, with at least 1 piloted within the next 2 years.
What will you do?
You will build hands-on, deliver, and collaborate.
Build hands-on
- Coordinate exam development with Cambridge, including AI marking pilot and standard-setting
- Build and scale a Prep Programme that is engaging and 'sticky' for learners
- Own release management and quality
- Conduct user testing and discovery
- Prioritise and specify refinements to be done
- Protect learner data
- Measure, experiment and report
Deliver
- Onboard and support education NGOs for delivery
- Scope new exam delivery channels
Collaborate
- Collaborate with strategic partners (Cambridge) and consultants
- Collaborate with a team of 2-3 others, which may include coaching more junior colleagues
Is this role for you?
Alsama is a lean start-up, not a typical NGO. This is a high-ownership, high-intensity, high-expectation role.
This role is for you if:
- You are a self-starter with a clear picture of what good looks like for your workstream, and you can turn it into a workplan, collaborate with people around it and get it done.
- You are driven by mission. You see this as a chance to change what is possible for displaced youth, not as a job that just pays the bills.
- You take full responsibility for outcomes, not tasks. You work independently end to end and solve problems yourself, without waiting to be told.
- You have true grit, tenacity and perseverance. When something is blocked, you find a way to success.
- You have good judgement, and you’re able to make good decisions in complex situations where there’s often no “right answer”.
- You do whatever it takes to deliver when it matters most, such as on exam days and product launches.
- You are comfortable with ambiguity and thrive at a start-up pace.
- You build relationships that last, based on proactive communication, credibility, reliability, and altruism.
This role is not for you if:
- You want a clearly defined, steady-state role with established processes.
- You prefer to specify work and hand it off rather than roll up your sleeves and build.
- You need a large team around you to deliver.
What proficiencies will you need?
Must have
- Mindset: mission-driven, strategic, independent, and outcome-oriented, as described in 'Is this role for you?'. This is as important, if not more important, than anything else in this JD.
- Product methods: user research and discovery, agile delivery, backlog management, writing specs and user stories, QA and release management.
- Hands-on technical ability: confident building and shipping yourself with n8n, Vercel, Supabase, APIs, databases and integrations. Fluent with Claude, Claude Code and other AI-assisted tools, with an ability to learn software engineering and data architecture.
- AI/LLM product experience: for example prompt design, evaluating model output, or AI-assisted marking or feedback.
- Data and analytics: data modelling, SQL, product analytics tools and experimentation (e.g. A/B testing), and the judgement to read results critically (e.g. confounders, no control group).
- Data protection: ability to develop working knowledge of data protection in international contexts, especially handling PII of young people across borders.
- Stakeholder management: confident building trusted working relationships with a range of external partners and internal colleagues, whether technical or non-technical.
- Communication: excellent written and spoken English.
Nice to have
- Platforms: experience with assessment platforms (e.g. Learnosity, Surpass) or the basics of assessment design.
- Context: experience in humanitarian or low-connectivity contexts.
- Arabic: written and spoken Arabic.
Who will you report to?
Alsama's G12++ team and Alsama’s Chief Innovation Officer.
Who will you work with?
Alsama's G12++ team, Alsama's Executive Lead Team, and Cambridge teams, among others.
Potential for advancement
There is potential for advancement to Product Manager within 2 years, based on business need and performance in the role.
Safeguarding
Alsama is committed to safeguarding all students and vulnerable adults. To work at Alsama, all staff and volunteers must promote a safe learning environment and uphold Alsama's student safeguarding and protection policy, including completing safeguarding and protection training and promptly reporting any concerns or suspicions of abuse. You are expected to listen to students' concerns, respond calmly and non-judgmentally, and follow our procedures to ensure every concern is handled appropriately.
How to Apply
- Submission Method (2 steps):
- Deadline: 19 October 2026