WaSH Community Mobilizer - Volunteer (Tyre) in Lebanon at Action Against Hunger

Action against Hunger is an international non-governmental, private, apolitical, non-religious and non-profit organization created in 1979. Its goal is to combat hunger and dangerous situations that threaten men, women and children. Currently 500 expats and more than 5,000 employees are working for Action against Hunger in more than forty-six countries working in projects concerning four areas of focus: nutrition, health, food security and water and sanitation.

In Lebanon, the Syrian crisis continues to generate political, social and economic pressure due to the war in Lebanon and keeps more than 1.5 million refugees in a situation of increasing vulnerability. In this environment of political, economic and social uncertainty, our teams have maintained their high levels of humanitarian response and aid to Lebanon. Likewise, our interventions have been maintained in the Bekaa and northern areas, as well as in the south of the country, with a special focus on working in partnership or in consortium with other organizations and on institutional strengthening of the relationship with both donors. institutional, such as with local authorities and entities.

Position Title: WaSH Community Mobilizer

The WASH Community Mobilizer supports the WASH Emergency Team in implementing emergency WASH activities at community and collective shelter levels. The role includes distributions, hygiene promotion, WASH assessments, water quality monitoring, and engagement with affected populations. It also includes supporting technical assessments, preparation of Bills of Quantities (BOQs), and site supervision of WASH and shelter repair and rehabilitation works under the guidance of the WASH Field Officer. The Community Mobilizer contributes to documentation, data collection, reporting and coordination to ensure timely and effective implementation.

The Community Mobilizer will be responsible for the below:

Conduct WASH needs assessments and routine monitoring at community and collective shelter levels to identify needs, service gaps and required interventions.
Support technical assessments of WASH facilities and collective shelter repair needs, including site measurements, photographs and documentation of existing conditions.
Assist the WASH Field Officer in preparing BOQs, quantity calculations, cost estimates and basic sketches for WASH and collective shelter repair and rehabilitation works.
Support site supervision and daily follow-up of contractors carrying out plumbing, sanitation, waterproofing and other approved shelter repairs, under the guidance of the WASH Field Officer.
Monitor workmanship, materials and progress against approved BOQs and technical instructions, and promptly report defects, delays, safety concerns or proposed changes to the WASH Field Officer.
Assist in measuring completed works, preparing snag lists and following up corrective actions before verification and handover by the WASH Field Officer.
Support the distribution of WASH-related items, including hygiene kits, menstrual hygiene kits, bottled water and other emergency WASH supplies.
Conduct hygiene promotion and awareness sessions on personal hygiene, safe water handling, sanitation and proper use of distributed items and installed facilities.
Conduct routine water quality monitoring and testing at collective shelters and targeted communities, following established procedures, and report identified concerns.
Monitor WASH services, including water trucking and desludging, and support verification of service delivery against planned requirements.
Engage with affected populations, including IDPs, to collect feedback, identify priority needs and support follow-up and referrals. Coordinate access and work schedules with shelter focal points to minimize disruption to residents.
Maintain documentation and Means of Verification (MoVs) for distributions, awareness sessions, assessments, water quality monitoring and repair works, including site records, measurements and before-and-after photographs.
Support data entry, database updates, filing, archiving and other office-related tasks required for implementation and monitoring.
Provide timely daily and activity-based reporting to the Emergency WASH Field Officer and support project monitoring and progress reports.
Support ACF emergency response activities and coordinate with other WASH teams and departments when required.

Training/ Education: Bachelor’s degree in civil engineering or a related engineering discipline. Knowledge of disaster risk management is an asset.

Technical specific knowledge:

Good understanding of Humanitarian principles, standards, and community-based approaches.
Experience in community engagement, mobilization, and facilitation of community meetings, focus group discussions, and awareness sessions.
Knowledge of protection mainstreaming, Accountability to Affected Populations, Prevention of Sexual Exploitation and Abuse, and inclusive community participation.
Understanding of humanitarian principles, Sphere standards, and inter-sectoral coordination in displacement settings.
Knowledge of safety audits, community-based protection approaches, and identification of vulnerable individuals for appropriate referrals.
Familiarity with emergency response, displacement dynamics, and coordination with municipalities, local authorities, and humanitarian partners.
Strong reporting, documentation, and data collection skills using digital or paper-based tools.

Previous experience:

At least 1-2 years of experience in humanitarian projects (WASH, Shelter, Protection).
Ability to work in a team, interpersonal qualities, and diplomacy, flexible with respect to job priority – Agrees with the principles and objectives of ACF.
High reporting experience is an asset.
Data entry/archiving experience.
Proven experience in working in collaboration with local partners, government bodies, INGO’s, consultants and contractors and right holders is an asset.

Humanitarian sector knowledge: Good knowledge of INGOs and donor agencies procedure, guidelines, and intervention in the country and particularly in the South

Action Against the Hunger knowledge: Previous knowledge of Action Against Hunger policies, strategy, and previous interventions in the country is an asset.

Languages: English and Arabic (compulsory working languages, fluent spoken and written)

IT and specific systems:

Good command of MS office, compulsory expertise in Excel.

Duty Station: The duty station is officially the Tyre office, from Monday to Friday, with an expected support of 6 hours per day.

Action against Hunger is committed to preventing any type of unwanted behaviour at work such as but not limited to sexual harassment, sexual exploitation and abuse, lack of integrity and/or financial misconduct; We expects all staff and volunteers to share this commitment through endorsing our code of conduct and other related policies and only those who share our values and code of conduct will be recruited to work for us.