JOB TITLE: GBV CW – Mid-Way House Bekaa

ABAAD aims at achieving gender equality as an essential condition to sustainable social and economic development in the MENA region. ABAAD has a proven record in working in addressing GBV in emergency settings. “Ending Gender-Based Violence: towards standardization and strengthening quality of services and direct response” is an initiative aiming at reducing the risks of Gender-Based Violence (GBV) through women, boys’ and girls’ empowerment and improving the quality of multi-sectorial assistance for women and girls survivors or at risk of GBV.

JOB PURPOSE: The GBV Case Worker (GBV-CW) is responsible for ensuring that the Mid-way House (MWH) is a safe space for those seeking support. The GBV-CW will provide confidential case management and psychosocial support, as well as referrals to other service providers as needed. The GBV-CW will work with vulnerable women and girls, those at risk of GBV and survivors of GBV that are present at ABAAD’s Shelter. The GBV-CW is usually the first point of contact for those in need.

REPORTING LINES: Post holder reports to: MWH Director

KEY RESPONSIBILITIES:

Ability and willingness to provide continuous coverage of the ABAAD GBV helpline, including both daytime and nighttime shifts, and to respond appropriately to urgent calls and referrals in accordance with established MWH procedures.
Provide direct support and counseling to vulnerable women and girls at ABAAD MWH
Ensure a safe welcoming and healthy environment for mid-way house beneficiaries
Assist in the logistical preparations of all events, training, activities…etc;
Provide safe and appropriate case management and referrals to GBV survivors
Case management will include:
- Assessment of needs
- Developing an action plan
- Implementing the plan
- Appropriate following Case closure (if and when appropriate)
- Monitoring & Reporting: Prepare and submit weekly, monthly and 3-month work plans in a timely manner and incorporate manager feedback.

- Support the maintenance of the ABAAD’s case management system and the GBV Information Management System.
- Participate in weekly internal meetings and monthly team meetings to ensure adherence to standards of appropriate case management
- Collect and manage data safely and ethically
- Coordinate with and represent ABAAD at Working Group meetings
Coordination:
- As requested, undertake/participate in liaison, coordination, and information sharing activities with national NGOs, international organizations, donors and government
- Other duties as assigned by the supervisor to enable and develop
- Continuously coordinate with field working groups for referral pathways in target areas
- Develop and oversee activities to take place in the MWH
- Coordinate with other actors providing essential services including: health legal, psychosocial, security, shelter, both internally and externally
- Advocate with other organizations to ensure that survivor receives best possible care
- Build capacity of other groups – particularly community groups – to provide quality GBV prevention and response
- Use a survivor-centered and community-based approach
- Respect guiding principles of safety, confidentiality, non-discrimination; accompany the beneficiaries to access legal and psychiatric or psychological resources
- Ensure that hosted beneficiaries are receiving medical care, attending legal appointments, effectively facilitating their benefit from external services such as financial assistance or any other type of aid, etc…

SKILLS AND COMPETENCIES:

Degree in social work
Knowledge of GBV prevention and response
Knowledge of case management principles
Strong case management experience based on survivor-centered approach
Experience working with refugees and other groups
Familiarity with GBV data collection system and safe and ethical guidelines
Ability to work with both adult and child survivors
Strong communication and interpersonal skills
Commitment to human rights and gender equality
Flexible pro-active attitude
Ability to work well as an individual and in a team

GBV Case Worker – Mid-Way House Bekaa