üåç We‚Äôre Hiring for One of Our Clients: Travel Consultant
Location: Mohandessin – Cairo, Egypt
Working Hours: Rotational shifts – 8 hours/day
Days Off: 2 Rotational days per week
About Reserval:
Reserval is a leading digital travel agency based in Saudi Arabia, offering seamless booking experiences for flights and hotels worldwide. With a focus on innovation and customer satisfaction, we connect travelers to over 450 airlines and 1 million+ accommodations through our smart, user-friendly platform.
Position Overview:
We are looking for a skilled Travel Consultant to join our call center team. If you’re passionate about travel, thrive in a fast-paced environment, and enjoy helping others plan their journeys — we’d love to hear from you.
Key Responsibilities:
- Handle inbound and outbound calls to assist customers with travel bookings and inquiries.
- Use Amadeus GDS to book and modify flight reservations.
- Support customers with hotel bookings and related services.
- Resolve issues and ensure high levels of customer satisfaction.
- Work collaboratively with the team to meet targets and service quality standards.
What we're looking for:
- 1–2 years of experience in flight reservations or a travel call center
- Amadeus GDS proficiency is a must
- Experience with hotel booking systems is a plus
- Excellent English communication skills
- Strong customer service mindset and attention to detail
- Ability to work under pressure and in a rotating shift schedule
To apply, send your updated CV to: recruitment@reserval.com
We welcome dynamic, motivated professionals who are ready to grow with us!