Company Description Al miqat voyages tourisme is a travel services company based in Agadir, focused on providing organized trips, transportation solutions, and tailored travel experiences. The company supports individual travelers and groups by coordinating reservations and logistics to ensure smooth and reliable journeys. Team members collaborate closely with customers and partners to deliver professional, efficient, and customer-centered service. Working at Al miqat voyages tourisme offers the opportunity to contribute to a growing travel business and support clients in planning meaningful trips.
Role Description This is a full-time, on-site Travel Agent role based in Agadir. The Travel Agent is responsible for assisting customers with planning and booking travel arrangements, including flights, accommodations, car rentals, and other services. Daily tasks include managing reservations, handling inquiries, advising clients on travel options, preparing itineraries, and processing payments. The role involves responding to customer requests in person, by phone, and online, ensuring clear communication and high-quality service. The Travel Agent will also support sales activities by promoting travel packages and services, maintaining accurate records, and coordinating with partners and suppliers.
Qualifications
* Candidates should possess skills in Reservations and Travel Arrangements to manage bookings, itineraries, and schedule changes efficiently.
* Candidates should possess strong Customer Service skills to respond to inquiries, resolve issues, and provide clear travel guidance.
* Candidates should possess Car Rental coordination skills to arrange vehicle bookings, confirm availability, and manage related documentation.
* Candidates should possess Sales skills to promote travel packages, recommend services, and support revenue growth.
* Candidates should have effective communication skills in written and spoken languages relevant to the region (Arabic, French, English preferred).
* Candidates should demonstrate attention to detail, time management, and the ability to work with booking software and office tools.
* Previous experience in travel agencies, hospitality, or tourism is beneficial.
* A relevant diploma or degree in Tourism, Hospitality, Business, or a related field is an advantage.
