Job Location
- Central Region
- Eastern Region
Job Purpose
To grow the bank's retail customer base and achieve sales targets by promoting and selling retail banking products, such as personal finance, credit cards, and accounts, while delivering excellent customer service and full compliance with banking regulations.
Duties and Responsibilities
- Achieve monthly and quarterly sales targets for assigned retail banking products.
- Identify and approach new customers through field visits, corporate payroll partnerships, referrals, and branch leads.
- Explain product features, pricing, and terms clearly so customers can make informed decisions.
- Collect and verify customer documents and complete applications accurately.
- Apply Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements on every application.
- Follow up on applications through to approval and disbursement.
- Build and maintain long-term customer relationships to generate repeat business and referrals.
- Cross-sell additional products to existing customers.
- Record all sales activity and pipeline updates in the bank's systems.
- Report regularly on sales performance, market feedback, and competitor activity.
Qualifications and Experience
- Minimum one year of sales experience, preferably in retail banking sales at banks or financing companies.
- Diploma or bachelor's degree in Business Administration, Finance, Marketing, or a related field (preferred).
Skills and Competencies
- Strong sales and negotiation skills with a proven record of meeting targets.
- Good knowledge of retail banking products, such as personal finance, credit cards, and accounts (a strong advantage).
- Excellent communication and interpersonal skills.
- Fluent Arabic; good English is a plus.
- Basic computer skills (MS Office and banking or CRM systems).
- Self-motivated, results-driven, and comfortable working in the field.
- High integrity and commitment to compliance.
- Valid Saudi driving license (preferred for field sales).
