Company Description International Window Company is a growing organization that has expanded to more than 50 team members since 2013, delivering integrated design and build solutions. The company is driven by innovation, sustainability, and strong, trusted partnerships. By combining technical expertise with a forward-thinking mindset, International Window Company focuses on high-quality solutions that address current needs. The organization is committed to shaping a more sustainable future while maintaining high standards of performance and service, offering team members opportunities to contribute to impactful projects.
Role Description This is a full-time, on-site Restaurant Supervisor role based in Jeddah. The Restaurant Supervisor oversees daily front-of-house operations, ensuring consistent service standards, timely table turnover, and smooth coordination between the kitchen and service staff. Responsibilities include supervising and scheduling team members, monitoring food and beverage quality, managing opening and closing procedures, and supporting compliance with health and safety regulations. The role also involves resolving guest issues, promoting customer satisfaction, training staff on service best practices, and assisting with inventory checks and basic reporting. The Restaurant Supervisor works closely with management to implement operational improvements and maintain a welcoming, professional dining environment.
Qualifications
- Minimum 5 years of experience as a Restaurant Supervisor.
- Must hold a valid Health Certificate.
- Strong supervisory skills, including team leadership, scheduling, and performance oversight.
- Proven ability to drive customer satisfaction through effective customer service and issue resolution.
- Excellent communication skills for coordinating staff, interacting with guests, and collaborating with management.
- Knowledge of food & beverage operations, including service standards, hygiene practices, and basic inventory control.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Strong organizational skills, attention to detail, and commitment to safety and cleanliness standards.
- Relevant diploma or degree in hospitality, business, or a related field is an advantage.