Company Description Al Toobi New Enterprises is a pioneering Omani business entity with a diversified portfolio of brands in the food and beverage and catering sectors. The company is focused on innovation and long-term growth, with plans to expand its branded outlets across the GCC and internationally. Known as a dynamic and trustworthy organization, Al Toobi New Enterprises is committed to delivering premier products and services. Team members join a business that values going the extra mile for guests and partners while building a strong reputation in Oman and beyond.
Role Description The Restaurant Manager is a full-time, on-site role based in Muscat, responsible for overseeing daily restaurant operations and ensuring an excellent guest experience. Key tasks include supervising staff, managing shifts, coordinating front-of-house and back-of-house activities, and maintaining high standards of food quality, hygiene, and service. The role involves monitoring customer satisfaction, resolving issues, and implementing initiatives to enhance service and profitability. The Restaurant Manager will handle staffing needs, including hiring, onboarding, and performance guidance, while managing inventory, cost controls, and compliance with company policies and local regulations. This position also collaborates with leadership to support brand standards, promotional activities, and continuous improvement of restaurant performance.
Qualifications
* Strong focus on Customer Satisfaction and Customer Service, with the ability to handle guest feedback and deliver consistent, high-quality experiences.
* Experience in Hiring and supervising restaurant staff, including training, scheduling, and performance management.
* Excellent Communication skills to interact effectively with guests, team members, and management.
* Solid understanding of Food & Beverage operations, including menu knowledge, hygiene standards, and basic inventory management.
* Previous experience as a Restaurant Manager or in a supervisory role within hospitality or F&B.
* Ability to work on-site in Muscat, with flexibility to cover evenings, weekends, and holidays as needed.
* Strong organizational, problem-solving, and decision-making abilities, with attention to detail.
* Knowledge of basic financials and cost control (e.g., sales reporting, budgeting) is an advantage.
* Diploma or degree in Hospitality Management, Business Administration, or a related field preferred, or equivalent practical experience.
