FIRST FEDERAL BANK
Dunn, NC
Job DescriptionJob Title: Mortgage Loan Processor I Supervisor: Director of Residential Lending
Last Date Reviewed: 2/11/26 Position
Last Date Modified: 2/11/26
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Corporate Officer Title (if applicable):
OverviewManage residential mortgage loan files from application to underwriting approval, closing and post-closing, ensuring accuracy and compliance. A processor will act as the primary liaison between loan officers, borrowers, and underwriters to collect and clear conditions to close a loan.
Key Responsibilities
- Prepare initial disclosure packages and disclose to meet federal guidelines
- Documentation Collection & Verification: Review loan applications for accuracy and verify borrower employment, income, assets, and credit reports.
- Loan File Management: Organize and submit completed loan packages to underwriting.
- Liaison Duties: Communicate with borrowers, underwriters, attorneys, and title companies to move the file forward.
- Conditions Clearance: Gather necessary documentation to satisfy underwriter conditions.
- Compliance & Regulatory Adherence: Ensure all files adhere to bank, investor, and government guidelines (FHA, VA, Conventional).
- Closing Coordination: Prepare all necessary documentation for closings to meet federal guidelines and coordinate to schedule closings.
- Objectively handle, process, and secure sensitive information and communications
- Performing additional duties as requested by Director of Residential Lending.
Required Skills And Qualifications
- * Experience: 1–3 years of mortgage loan processing experience is preferred
- Technical Skills: Proficiency in loan processing software (Preferred: Encompass) and MS Office.
- Strong understanding of mortgage guidelines, loan types (FHA, VA, Conventional), and RESPA regulations.
- Exceptional attention to detail, strong communication, and the ability to work under tight deadlines
- Proficient oral and written communication skills
- Prior banking or credit related experience with a general understanding of banking fundamentals
- Ability to meet strict deadlines, multi-task, and work with other departments as well as external customers to achieve required results.
Preferred Job Qualifications
- * Bachelor’s degree in business related field.
FFB Management reserves the right to change this position description at any time according to business needs.
EOE
