E-learning Specialist
🕒 Employment Type: Full-time
💼 Experience Level: Mid-Level (3–5 Years)
We are looking for a dynamic E-learning Specialist who combines technical expertise in Learning Management Systems (LMS) with strong client-facing and sales capabilities.
In this role, you will be responsible for managing and structuring digital learning experiences while showcasing our e-learning solutions to prospective clients. You will serve as the key link between our technical team and customers, ensuring an exceptional learning experience and supporting business growth.
Manage, maintain, and monitor Learning Management Systems (LMS) to ensure optimal performance.
Structure and organize digital learning content into logical learning paths.
Upload, configure, and manage educational content following SCORM/xAPI standards.
Deliver onboarding sessions and provide technical support for learners, instructors, and administrators.
Monitor learner engagement and prepare performance reports and analytics.
Conduct professional product demonstrations for prospective clients.
Present platform features and recommend solutions based on customer needs.
Support the preparation of commercial proposals and quotations.
Follow up on leads and build long-term client relationships.
Gather customer feedback and coordinate with the technical team for continuous product improvement.
Contribute to achieving monthly and quarterly sales targets.
Bachelor's degree in Information Technology, Educational Technology, Business Administration, or a related field.
3–5 years of experience managing Learning Management Systems and digital course administration.
Previous experience in Sales, Business Development, or Customer Success within EdTech or SaaS is highly preferred.
Hands-on experience with LMS platforms such as Moodle, Canvas, TalentLMS, or similar.
Strong understanding of SCORM and xAPI standards.
Familiarity with instructional design concepts and content authoring tools.
Excellent presentation and reporting skills.
Strong presentation, negotiation, and persuasion skills.
Ability to conduct engaging product demonstrations.
Experience managing customer relationships and sales opportunities.
Results-driven with the ability to achieve business targets.
Familiarity with CRM systems.
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Ability to work under pressure and manage multiple priorities.
Proactive mindset with a collaborative team spirit.
Fluency in English (spoken and written).
Previous experience selling or presenting digital learning solutions.
