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Transcom

Transcom provides digitally enhanced customer experience (CX) services to some of the world's most ambitious brands. More than 300 clients globally, including disruptive e-commerce players, category redefining fintechs, and technology legends rely on us for on-, off-, and nearshoring services. Transcom’s over 33,000 employees work in 90 contact centers and work-at-home networks across 28 countries, creating brilliant experiences in customer care, sales, content moderation, and backoffice services. We help our clients drive their brands forward, customer satisfaction up, and operating costs down.
Stockholm, Sweden17,568 employeesOutsourcing and Offshoring Consulting
Overview

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Specialties
Business Process OutsourcingCustomer acquisition and retentionCustomer care and technical supportCredit collectionDebt purchaseBack officeLegal servicesMarket research and intelligenceCRM consultingTranslation and interpretationProcess automationCustomer journey mappingCX advisory
Industries
Outsourcing and Offshoring Consulting
Company details
HeadquartersStockholm, Sweden
Company size17,568 employees
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