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TeleSupport International (TSI), an ITG company, provides contact center services to organizations across various industry sectors including Banking, Telecommunications, Distribution, Information Technology, Insurance, and Internet Service Providers (ISP). With strategically located operations in Lebanon and Tunisia, TSI ensures seamless, high-quality support for clients worldwide. In Tunisia, our services are delivered under TeleSupport Global (TSG), reinforcing our ability to offer scalable, efficient, and multilingual customer support solutions. We handle all your contact center needs, allowing you to focus on your core business while leveraging our advanced call center technologies. Our team is trained to meet your specific requirements, supported by refined processes and systems built through years of experience. We manage your inbound and outbound communications, deliver customer care services, and engage directly with your clients to represent your organization and promote your products and services. We also support your growth through telemarketing and market research initiatives to help you acquire new customers. Additionally, we serve as your IT help desk support arm, assisting customers with technical issues and troubleshooting. Our agents are also equipped to handle accounts receivable services, from invoice delivery and follow-ups to collections, ensuring efficient financial operations.
