We work in YOUR best interest We put small charities first. We won't do or suggest anything you don't really need, or that we aren't best placed to deliver. We won't stick around longer than necessary and always ensure there’s a clear handover when it's time to move on; we aim to share our expertise and support you to develop solutions in-house where this is more affordable or works better long-term. 2. We cut through the noise We support you to do more with less, by identifying your top priorities and addressing them efficiently. We ensure our services are accessible - we avoid jargon, explaining things clearly and simply, and are committed to offering affordable, transparent pricing in our paid-for offers. 3. We meet you where you are We understand that if you're contacting us, it's to get some support - we don't expect everything to be in order, and won't judge. We tailor our approaches to small charities, your capacity and resources. We ditch the assumptions and set realistic expectations based on your goals. 4. We learn together We learn from one another in the collective, from the small charity community, and from exploring, challenging, testing, failing, succeeding and reflecting. We share our insights, and create opportunities for connection across the sector so we can all learn together in a supportive and friendly environment. We listen and respond to the challenges, needs and experiences of small charities, and improve our offers based on this feedback. 5. We are your allies We know that life in small charities is full of ups and downs. We're there for you and your organisations as you take on the challenges and take in the wins. We advocate for more 'Small Charity Friendly' practices, using our experience and independent voice to champion smalls and push for better conditions for the sector. Events are free; contributors are volunteers. Privacy notice: https://docs.google.com/document/d/1kIR344OtsSysWMVj1cxvayzWt3_zCHW1iwNPrxPchbM/edit?tab=t.0
